Course Library

In this Preparing IT Leadership for AI course, participants will focus on developing the strategic leadership skills required to lead AI-based projects and initiatives and address both the opportunities and risks that come with emerging technologies. The course will cover essential AI implementation leadership skills, equip leaders to assess their readiness, and help them identify when and when not to move forward with AI initiatives. By class end, attendees will be better prepared to navigate AI-driven changes and foster resilient, forward-thinking IT leadership.

Discipline is not something any manager wants to do but it is a skill that is important to be able to perform consistently and fairly.

This course is designed to familiarize you with the basic features and functions of Microsoft Project Professional so you can use it effectively and efficiently in a real-world environment.

Your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some advanced project management techniques that you can master to help bring your projects to successful completion.

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments, and to get that additional job done well, done under budget, and done on time.

Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of us are expected to complete assignments that are not a usual part of our job, and to get the job done well, within our budget, and on time.

This 5-day course balances lecture and lab exercises to ensure students can apply key Python programming knowledge and skills required to address network automation challenges in a multi-vendor infrastructure.

This course is designed to teach users the ins-and-outs of QuickBooks and its features.

Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started.

The core objective of SAFER is establishing sustainable safe operations for employers and workers as they navigate what the world of work looks like as a result of the COVID-19 pandemic.

Prospecting is one of the keys to your sales success. A new generation of sales professionals are emerging: highly trained and well groomed, with the characteristics of honesty, trustworthiness, and competence.

This course prepares students with the expertise to design and evaluate cybersecurity strategies in the following areas: Zero Trust, Governance Risk Compliance (GRC), security operations (SecOps), and data and applications. Students will also learn how to design and architect solutions using zero trust principles and specify security requirements for cloud infrastructure in different service models (SaaS, PaaS, IaaS).

Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender XDR and Microsoft Defender for Cloud. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.

The Microsoft Identity and Access Administrator course explores how to design, implement, and operate an organization’s identity and access management systems by using Azure AD. Learn to manage tasks such as providing secure authentication and authorization access to enterprise applications.

The Information Security Administrator course equips you with the skills needed to plan and implement information security for sensitive data using Microsoft Purview and related services. The course covers essential topics such as information protection, data loss prevention (DLP), retention, and insider risk management. You learn how to protect data within Microsoft 365 collaboration environments from internal and external threats. Additionally, you learn how to manage security alerts and respond to incidents by investigating activities, responding to DLP alerts, and managing insider risk cases. You also learn how to protect data used by AI services within Microsoft environments and implement controls to safeguard content in these environments.

This course provides foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions.

The Implementing and Operating Cisco Security Core Technologies (SCOR) is a 5-day course which helps you prepare for the Cisco® CCNP® Security and CCIE® Security certifications and for senior-level security roles. In this course, you will master the skills and technologies you need to implement core Cisco security solutions to provide advanced threat protection against cybersecurity attacks. You will learn security for networks, cloud and content, endpoint protection, secure network access, visibility, and enforcements. You will get extensive hands-on experience deploying Cisco Firepower® Next-Generation Firewall and Cisco Adaptive Security Appliance (ASA) Firewall; configuring access control policies, mail policies, and 802.1X Authentication; and more. You will get introductory practice on Cisco Stealthwatch® Enterprise and Cisco Stealthwatch Cloud threat detection features. This course, including the self-paced material, prepares you for the exam, Implementing and Operating Cisco Security Core Technologies (350-701 SCOR), which leads to the CCNP Security, CCIE Security, and the Cisco Certified Specialist – Security Core certifications. The course qualifies for 64 Cisco Continuing Education Credits (CE) towards recertification.

This five-day course covers the new deployment, options and features of version 20.16 Cisco Software-Defined WAN (SD-WAN). SD-WAN is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will learn how to design, configure and operate a Cisco SD-WAN utilizing any transport (MPLS, Broadband, LTE, VSAT etc.). Candidates will discuss and build an SD-WAN environment starting from Day 0 provisioning and will also be able to provide troubleshooting, management, policy control and application visibility across the enterprise network. This hands-on Course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned. The course qualifies for 40 Cisco Continuing Education Credits (CE).

Learn to identify and apply security techniques to your computer, whether you are at home or in the office.

Learn to identify and apply security techniques to your computer, whether you are at home or in the office.

How do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do? A course for HR Pros, Managers, and Executive Leadership, all of these questions (and more!) will be answered in this one-day workshop.

What is Sexual Harassment? A class for every employee, this half-day workshop provides an overview of sexual harassment and explains how to prevent it from happening in the workplace.

The Securing Data Center Networks and VPNs with Cisco Secure Firewall Threat Defense (SFWIPA) training shows you how to deploy and configure the Cisco Secure Firewall Threat Defense system as a data center network firewall or Internet Edge firewall with VPN support. You'll learn how to configure identity-based policies, SSL decryption, remote-access VPN, and site-to-site VPN. The course also covers advanced Intrusion Prevention System (IPS) configuration, event management, integrations with other systems, troubleshooting, and automation using Application Programming Interfaces (APIs). Configuration migration from Cisco ASA is also included. This training prepares you for the 300-710 Securing Networks with Cisco Firepower (SNCF) exam and earns 40 Continuing Education (CE) credits.

The Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention (SFWIPF) training shows you how to implement and configure Cisco Secure Firewall Threat Defense for deployment as a next-generation firewall at the internet edge. You’ll gain an understanding of Cisco Secure Firewall architecture and deployment, base configuration, packet processing, and advanced options, and conducting Secure Firewall administration troubleshooting.

In many professional environments, people work collaboratively in teams. Information technology and applications facilitate this by enabling people to easily share, access, edit, and save information. Microsoft® SharePoint® is a platform specifically designed to facilitate communication and collaboration, enabling people to use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. In this course, you will use SharePoint to access, store, share, and collaborate with information and documents.

Microsoft® SharePoint®, in conjunction with the Microsoft 365 suite of productivity and office automation tools, provides tools to create and manage a corporate intranet, facilitate content sharing and collaboration, and enable users to create, access, store, and track documents and data in a central location. This course is designed for users ready to advance their skills in SharePoint, covering topics such as planning and implementing a multi-site intranet, customizing site layouts, managing metadata, and improving site security and compliance. Participants will also learn how to integrate SharePoint with Power Apps to enhance data entry and presentation.

The Implementing and Configuring Cisco Identity Services Engine (SISE) v3.0 course shows you how to deploy and use Cisco® Identity Services Engine (ISE) v2.4, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and VPN connections. This hands-on course provides you with the knowledge and skills to implement and use Cisco ISE, including policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and TACACS+ device administration. Through expert instruction and hands-on practice, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency.

Knowing what we want to accomplish and how we intend to accomplish it is the first step to taking constructive action steps to meeting our work goals.

Organizations store critical operational data within databases, and the ability to retrieve, analyze, and manage that data is essential to business success. Structured Query Language (SQL) is the primary tool used to interact with databases and extract meaningful insights. In this two-day course, participants will build a strong foundation in SQL querying and expand into advanced techniques used for real-world data analysis and database management. Beginning with core query skills, learners will progress to more complex concepts such as nested queries, data manipulation, views, indexing, and transaction management. By the end of this course, participants will be equipped to write efficient queries, manage and transform data, and support data-driven decision-making within their organization.

Struggling to keep up with data quality and loading challenges? Analysts spend up to 80% of their time managing pipelines and cleansing data, leaving just 20% for real insights. The SQL Server Integration Services (SSIS) training course teaches you how to efficiently design and optimize ETL workflows, so your team can focus on delivering impactful business intelligence instead of slogging through manual data prep. The SQL Server Integration Services (SSIS) training course teaches you how to design, configure, and secure efficient ETL workflows. You’ll build SSIS packages that connect to multiple data sources, transform complex datasets, and load results into SQL Server or other destinations with precision. You’ll also learn to design control flows, use precedence constraints effectively, optimize package execution, cleanse and validate server data, follow deployment best practices, and maintain a secure SSIS Catalog. By course completion, you’ll have the skills to deliver reliable, high-quality BI solutions that grow with your organization.

We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work.

We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work.

Today’s workforce is experiencing job burnout and stress in epidemic proportions. This one-day workshop explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day.

As technology progresses and becomes more interwoven with our businesses and lives, more and more data is collected about business and personal activities. This era of "big data" exploded due to the rise of cloud computing, which provides an abundance of computational power and storage, allowing organizations of all sorts to capture and store data. Leveraging that data effectively can provide timely insights and competitive advantage. The creation of data-backed visualizations is a key way data scientists, or any professional, can explore, analyze, and report insights and trends from data. Tableau® software is designed for this purpose. Tableau was built to connect to a wide range of data sources and allows users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Tableau's data connection capabilities and visualization features go far beyond those that can be found in spreadsheets, allowing users to create compelling and interactive worksheets, dashboards, and stories that bring data to life and turn data into thoughtful action.

In today's business environment, data is an abundant raw material, and successful organizations have found ways to extract insights from the data. With the abundance of computational power and storage, organizations and employees with many different roles and responsibilities can benefit from analyzing data to find timely insights and gain competitive advantage. Data-backed visualizations allow anyone to explore, analyze, and report insights and trends from data. Tableau® software is designed for this purpose. Tableau was built to connect to a wide range of data sources and allows users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Beyond the fundamental capabilities of creating data driven visualizations, Tableau allows users to manipulate data with calculations to show insights, make visualizations interactive, and perform statistical analysis. This gives users the ability to create and share data driven insights with peers, executives, and clients.

The Modern AI Professional is a hands-on, full-day training experience designed to transform everyday AI users into high-precision AI operators. Rather than relying on guesswork or “chatting” with AI, learners master the same professional techniques used across leading enterprises—grounding, reasoning frameworks, safe data handling, structured prompting, multimodal analysis, and chain-of-thought logic. This course teaches participants how to eliminate hallucinations, enhance accuracy, protect confidential data, interpret complex documents, analyze images and logs, and build fast, repeatable workflows using modern models like Microsoft Copilot, Gemini, and GPT-5.2. By the end of the course, participants won’t just use AI—they’ll command it, applying structured, enterprise-grade methods to everyday business challenges with clarity, speed, and confidence. This course delivers powerful, practical benefits for modern professionals by teaching them to work with AI accurately, safely, and efficiently. Participants learn how to eliminate guesswork and reduce errors by grounding AI in real data and structured frameworks, ensuring outputs are precise, brand-aligned, and trustworthy. They also gain critical skills for protecting sensitive information through responsible prompting and the SAFE security model. Through hands-on practice, learners dramatically improve productivity by transforming messy data, analyzing files, and resolving complex scenarios in minutes rather than hours. By the end of the training, attendees build the confidence and capability to operate AI as a true business partner—enhancing decision-making, speeding up workflows, and producing higher-quality work with far less effort.

Many people find that they flit from one task to another, trying to get everything done. In this one-day workshop, you will learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.

Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization. Many people find that they flit from one task to another, trying to get everything done. In this one-day workshop, you will learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.

Learn the basics of 3D modeling with this one week crash course. Design and model your very own 3D spacecraft using Autodesk Maya. In this course you will discover how to properly model, texture and render a film ready object you made yourself!

This three-day course will give you the skills that you need so that your students not only learn, but also enjoy the process, retain information shared and use their new skills back in the workplace. Participants will also have the opportunity to identify their personal learning objectives.

We may make decisions based on unseen preferences – where we grew up or lessons learned in childhood, for example – that may lead us to favor a certain car over another, or a certain person over another – based not on qualifications, but on appearances, culture, or ‘something I just can’t put my finger on.’

The core productivity apps that make up the Google WorkspaceTM suite enable users to work together on a variety of projects and tasks across many different industries and job roles. This course will teach you how to work efficiently and effectively in apps like GmailTM, Google DriveTM, Google DocsTM, Google SheetsTM, Google MeetTM, Google ChatTM, and more—all while participating in a collaborative team environment.

Whether you're new to computers or have used them in the past, this class will help you become more comfortable using Windows® 11 by familiarizing you with the Windows 11 user interface and its basic capabilities. In this course, you will explore the Windows 11 environment, work with locally installed apps, use Copilot in Windows and Copilot in Edge, browse the Internet, access and organize files and folders stored on the computer and in OneDrive®, and manage basic Windows 11 settings.

Participants will complete an MBTI personality trait inventory and learn principles of self-leadership, explore leadership styles, and how to lead from within regardless of hierarchy on the management ladder. At the end of this workshop, students will be able to understand why/how personality assessments are used in different situations, know specific traits of each of the 16 different personality types, and more!

This five-day course provides you with the knowledge, skills, and abilities to achieve competence in deploying, managing, operating and securing private cloud using VMware Cloud Foundation® (VCF). You will learn about the architecture of VCF, storage and network management, licensing, and certificates. In addition to workload domains, availability, and life cycle management, the course also covers upgrade scenarios.

This five-day training course provides you with the knowledge, skills, and abilities to achieve competence with VMware Cloud Foundation 5.2. This course teaches you how deploy VMware Cloud Foundation, and perform the tasks required for the initial configuration and ongoing operation after deployment.

This two-part course provides an extensive exploration of Microsoft® Visio®, equipping participants with both foundational and advanced skills for creating a wide range of professional visual diagrams. In Part 1, learners are introduced to Visio’s basic tools, enabling them to design clear workflows, organization charts, floor plans, network diagrams, and other essential visuals. Through hands-on exercises, they’ll gain proficiency in crafting diagrams that enhance communication and streamline complex information. Building on these fundamentals, Part 2 delves into Visio’s advanced capabilities, including custom shape creation, linking diagrams to external data, and leveraging development tools. Participants will learn to create sophisticated diagrams, such as detailed floor plans, data-linked Gantt charts, and timelines. The course also covers best practices for sharing and embedding Visio drawings within other Microsoft Office applications, ensuring seamless integration across platforms. By the end of this course, participants will be prepared to use Visio effectively in a variety of professional settings, from process mapping to complex data visualization.

This four-day course is the first step in learning about Containers and Kubernetes Fundamentals and Cluster Operations. Through a series of lectures and lab exercises, the fundamental concepts of containers and Kubernetes are presented and put to practice by containerizing and deploying a two-tier application into Kubernetes.

This five-day course features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 8, which includes VMware ESXi 8 and VMware vCenter 8. This course prepares you to administer a vSphere infrastructure for an organization of any size. This course is the foundation for most VMware technologies in the software-defined data center. Attendance of this course meets the training requirement to achieve the following certification: VMware Certified Professional – Data Center Virtualization (VCP-DCV)

This five-day course provides hands-on training to equip students with a range of skills, from performing routine VMware vSphere8 administrative tasks to complex vSphere operations and configurations. Through lab-based activities, students are immersed in real-life situations faced by VMBeans, a fictitious company. These situations expose students to real-life scenarios faced by companies that are building and scaling their virtual infrastructure. This course uses scenario-based lab exercises and does not provide guided step-by-step instructions. To complete the scenario-based lab exercises, you are required to analyze the task, research, and deduce the required solution. References and suggested documentation are provided. This course utilizes labs to teach students how to effectively navigate and manage vSphere. The course aligns fully with the VMware Certified Advanced Professional – Data Center Virtualization Deploy exam objectives.

This five-day course provides you with the knowledge, skills, and abilities to achieve competence in deploying, configuring and managing VMware vSphere Foundation. You will learn about the architecture of vSphere Foundation, compute, storage, networks, and licensing. This course prepares you to administer a vSphereFoundation, which includes VCF Operations 90, vCenter90, and ESX 90.

This class features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 6.7. This course prepares you to administer a vSphere infrastructure for an organization of any size and forms the foundation for most other VMware technologies in the software-defined data center.

Our Microsoft Word Level 1 provides the basic concepts and skills to start being productive with Microsoft Word: how to create, format, and set up a document, and how to add graphics and tables

Our Microsoft Word Level 2 provides the concepts and skills to use some more advanced features of Microsoft Word, including enhanced formatting, character and paragraph styles, references, editing, sharing, and saving to various formats.

Our Microsoft Word Level 3 covers advanced skills for Microsoft Word power users: advanced formatting features, document management, references, data fields and sources, macros, and forms.

Microsoft® Copilot is an AI-powered productivity tool that leverages the power of large language models (LLMs) to help you navigate your daily workload, unlock creativity, and get answers.This course is designed to help you work productively with Copilot, which is available as a built-in tool in Windows® 11 and Microsoft Edge®.

The Elastic Stack is a powerful combination of tools for techniques such as distributed search, analytics, logging, and visualization of data. Elastic Stack 7.0 encompasses new features and capabilities that will enable you to find unique insights into analytics using these techniques. Geared for experienced data analysts, IT professionals, and software developers who seek to augment their data processing and analytics capabilities, Working with Elasticsearch will explore how to use Elastic Stack and Elasticsearch efficiently to build powerful real-time data processing applications.

Bullying, especially workplace bullying, can be hard to identify and address. When most people think of bullying, images immediately come to mind of children in a schoolyard being taunted, pointed at, called names, ostracized, and physically threatened. However, workplace bullying is something that looks very different and can be detrimental to teams and organizations. This workshop will help participants recognize workplace bullying and harassment and will give them proactive techniques so that it doesn’t become something their team or organization suffers.

Workplace wellness and resilience are essential for maintaining mental, emotional, and physical health across all roles and responsibilities. Resilience helps individuals adapt and thrive during challenges, while wellness practices support sustainable productivity and personal well-being to create a psychologically safe work environment. This course equips participants with practical strategies to foster wellness and build resilience for individuals and teams, regardless of job title or function.