Course Library

Learn how to configure your Citrix networking environment to address application services security requirements with Citrix Web App Firewall; automate and manage network services for scale-out of application architectures with Citrix Application Delivery Management; and optimize Citrix ADC-managed application delivery traffic. This five-day course for experienced Citrix networking architects, engineers and administrators will teach you to deploy and manage Web App Firewall to protect web applications against different types of attacks. It will also give you a practical understanding of Citrix Application Delivery Management capabilities for centralized management of multiple Citrix ADC platforms, orchestration of changes, transaction reporting, infrastructure visualization and planning.

In this expert level 5-day training course you will be exposed to advanced networking and Citrix ADC concepts and configurations. Through lecture, lab exercises, and real-world case studies, you will learn to look critically at environment requirements, constraints, and business drivers to create a complex Citrix networking solution. Topics to be covered in this course include multi-site and multitenant deployments, advanced authentication and load balancing, and automation and orchestration and advanced troubleshooting. This training will also prepare you for the Citrix Certified Expert in Networking (CCE-N) exam.

Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.

This course provides the basic knowledge needed to install, configure, and support computer software and implement networking.

30 Bird's CompTIA Advanced Security Practitioner (CASP) CAS-003 course provides the knowledge needed to implement security solutions within an enterprise policy framework, using a vendor-neutral format.

his course provides the knowledge needed to implement security solutions within an enterprise policy framework, using a vendor-neutral format. This includes GRC and vulnerability management programs, applied cryptography, system and network security, identity management, secure development, and incident response. This course maps to the CompTIA CASP+ certification exam. Objective coverage is marked throughout the course.

CompTIA Cloud+ CV0-003 provides the basic knowledge and skills needed to analyze, select, monitor, and protect cloud resources in a vendor-neutral format; this includes vulnerability management, network reconnaissance and monitoring, connecting networks to clouds, cloud migration, secure policies and procedures, host and network security, identity management systems, and incident response. This course maps to the CompTIA Cloud+ CV0-003 certification exam. Objective coverage is marked throughout the course.

This course covers the duties of those who are responsible for monitoring and detecting security incidents in information systems and networks, and for executing a proper response to such incidents. Depending on the size of the organization, this individual may act alone or may be a member of a cybersecurity incident response team (CSIRT). The course introduces tools and tactics to manage cybersecurity risks, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and handle incidents as they occur. Ultimately, the course promotes a comprehensive approach to security aimed toward those on the front lines of defense. This course is designed to prepare for the CompTIA® Cybersecurity Analyst+ (Exam CS0-002) certification examination. What you learn and practice in this course can be a significant part of your preparation. In addition, this course can help students who are looking to fulfill DoD directive 8570.01 for information assurance (IA) training. This program is designed for personnel performing IA functions, establishing IA policies, and implementing security measures and procedures for the Department of Defense and affiliated information systems and networks.

This course provides the basic knowledge needed to install and manage modern Linux systems in a vendor-neutral format. It includes usage of fundamental operating system tools, networking and storage, applications and services, account management, access controls, scripting, automation tools, and troubleshooting. This course maps to the CompTIA Linux+ certification exam..

Our CompTIA Network+ N10-008 courseware covers the concepts and skills needed to plan, install, maintain, and troubleshoot modern networks in a vendor-neutral format. This includes physical network components and technologies, logical structures, common protocols, and network security. This course maps to the CompTIA Network+ N10-008 certification exam. Exam objective coverage is marked throughout the course, and there is an extensive glossary appendix.

CompTIA Security+ Certification SY0-701 provides the basic knowledge needed to plan, implement, and maintain information security in a vendor-neutral format; this includes risk management, host and network security, authentication and access control systems, cryptography, and organizational security. This course maps to the CompTIA Security+ certification exam. Objective coverage is marked throughout the course. You will benefit most from this course if you intend to take a CompTIA Security+ SY0-701 exam. This course assumes that you have basic knowledge of using and configuring individual workstations and simple networks. Knowledge equivalent to the CompTIA A+ and Network+ certifications is helpful but not necessary.

We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and have an interaction with somebody.

The Cisco Prime Access Registrar (CPAR) Version 9.x two-day instructor-led course provides you with the advanced knowledge and skillsets required to successfully deploy, maintain, and troubleshoot Cisco Prime Access Registrar in a typical network environment. You will learn the fundamental concepts upon which the AAA RADIUS/Diameter servers are based solidify your understanding of how to troubleshoot and solve problems relating to installation and configuration. You will install, configure, and administer CPAR in a Linux environment. You will gain hands-on experience configuring your own Linux lab server hosted in a virtual environment.

​Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. This course will help you ensure your organization is ready to manage any kind of crisis.

This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.

While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.

We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. The answer lies in critical thinking skills.

This two day interactive workshop was designed for new users of Crystal Reports 2008 and Crystal Reports 2011. Some of the topics covered include a review of the software features, report design and the creation of presentation quality reports.

This two-day workshop is designed to enhance your basic report writing skills and move you into creating more complex reports. Time will be spent walking you through the tips and tricks of advanced report writing along with a good amount of hands on practice.

The Certified Secure Software Lifecycle Professional (CSSLP) validates that software professionals have the expertise to incorporate security practices – authentication, authorization and auditing – into each phase of the software development lifecycle (SDLC), from software design and implementation to testing and deployment.

This one-day course will give you tools to be able to be successful and create the type of company environment that you crave through building personal and nurturing effective workplace relationships.

CVPD-Java is a hands-on programming course teaching participant to extend the functionality of CVP Call Studio using the CVP Java API. Participants will learn to write, compile, deploy and maintain custom elements, say it smarts, and other components for Call Studio and VXML Server in the CVP environment. Participants must be familiar with Call Studio and know a small amount of Java or similar programming language.

CVP Development and Scripting – Part 1 is part of the Cisco UCCE with CVP suite of Contact Centre training classes. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications and to run and maintain them on the CVP VXML Server, and to interface with UCCE/ICM scripts.

CVPD Scripting-Part2 provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, javascript, modularizing large applications, writing a speech recognition application, and advanced event handling.

For those who are skilled at analyzing and troubleshooting today’s wireless LANs, the Certified Wireless Analysis Professional (CWAP) certification offers an opportunity to leap forward in your career. Do you have a mastery of operation and frame exchanges? Can you perform protocol and spectrum analyses? Are MAC layer frame formats right in your wheelhouse? Measure your skills and knowledge with this professional-level certification and get on track toward ultimately earning your Certified Wireless Network Expert (CWNE) certification. Those that pass the CWAP exam earn credit towards a CWNE certification.

Get a head start right out of the gate with a Certified Wireless Network Administrator (CWNA) certification. It is the base certification for Enterprise Wi-Fi within the CWNP family of certifications and a springboard toward earning your security, design, analysis, and network expert certifications. Achieving it enhances your networking career profile, providing evidence that you have sought after Wi-Fi knowledge and skills. The goal of this course is to add Wi-Fi expertise to a networking professional’s skill set while covering all CWNA-107 exam topics. The course begins with discussion topics and hands-on lab exercises covering the basic operation of 802.11 Wi-Fi technology. Once a base of Wi-Fi knowledge is established, enterprise relevant topics such as Wi-Fi design, security, and troubleshooting are covered. You will use enterprise-class hardware and software tools during live lab exercises, all accessible remotely for any instructor-led or virtual class. As an added bonus, you will receive a free exam voucher.

Learn to support end-users accessing virtual apps and desktops as part of a Citrix solution. In this course, you will learn to use Citrix Director to interact with user sessions and to capture information for solving issues or escalating to the administration team. Gain foundational knowledge about the Citrix Virtual Apps and Desktops technology and an understanding of how components interact. You will learn about each component focusing on common user-related issues that may arise, and how to apply a methodical approach to solve them using real-world scenarios. By the end of the course, you will be able to solve or escalate end-user issues appropriately.

This foundational course to Citrix Workspace intelligence ushers students into the new generation of Citrix teaching how intelligent features help organize, guide, and automate the future of work.

This foundational administration course covers the aspects of installing, configuring and managing a Citrix Virtual Apps and Desktops 7 environment, how to manage an on-premises Citrix solution and migrate from an on-premises solution to cloud using the Citrix Cloud management plane.

Designed for experienced IT professionals this course builds on the foundational implementation and management skills introducing scalability, redundancy and security configurations.

Designed for experienced IT professionals, you will learn to build and combine App Layers to optimize management of your app and desktop images and to implement Workspace Environment Management to improve log-on times, centralize user settings management, and optimize the performance of machines.

Designed to learn how to set up scalability, redundancy and security configurations. You will learn advanced features to optimize the management of your app and desktop images by building and combining App Layers and Workspace Environment Management, which can improve login times, centralize user settings management, optimize the performance of machines running the Virtual Delivery Agent (VDA).

Improve your Citrix Virtual Apps and Desktops image management and performance with Citrix Provisioning. Learn to install and configure a highly available Citrix Provisioning farm according to leading practices. In this course, you will learn about the architecture, communication, and processes that make up Citrix Provisioning to be successful with deploying and managing a farm.

This advanced 5-day training course teaches the design principles for creating a Citrix Virtual Apps and Desktops virtualization solution. In this training, you will also learn how to assess existing environments, explore different scenarios, and make design decisions based on business requirements. This course covers the Citrix Consulting approach to design and covers the key design decisions through lectures, lab exercises, and interactive discussions. You will also learn about additional considerations and advanced configurations for multi-location solutions and disaster recovery planning. This training will help you prepare for the Citrix Certified Expert in Virtualization (CCE-V) exam.

Using the latest enterprise wireless LAN security and auditing equipment in this hands-on course, learn, in detail, the most up-to-date WLAN intrusion and DoS tools and techniques. You will learn about functionality of the 802.11i amendment to the 802.11 standard, the inner-workings of each EAP type used with wireless LANs today, and every class and type of WLAN security solution available on the market from wireless intrusion prevention systems to wireless network management systems. As an added bonus, you will receive a free exam voucher.

Learn to support end-users accessing virtual apps and desktops as part of a Citrix solution. In this course, you will learn to use Citrix Director to interact with user sessions and to capture information for solving issues or escalating to the administration team. Gain foundational knowledge about the Citrix Virtual Apps and Desktops technology and an understanding of how components interact. You will learn about each component focusing on common user related issues that may arise, and how to apply a methodical approach to solve them using real world scenarios. By the end of the course, you will be able to solve or escalate end-user issues appropriately.

Learn how to navigate the move from Citrix Virtual Apps and Desktops 7.1x on-premises to Citrix Virtual Apps and Desktops Service on Citrix Cloud. Get hands-on as the course guides you through the architecture, communications, management, installation, and configuration of Citrix Cloud and the Cloud Connector. Learn about the services available in Citrix Cloud with a focus on the Citrix Virtual Apps and Desktops Service. If you are planning a move to Citrix Cloud or starting out anew, this course is a necessary step in enabling you with the right training and skills to understand, manage, and deliver successfully. In this course you will not only learn how to migrate from an onpremises solution to using the Citrix Cloud management plane, but also considerations for moving workloads to public clouds.

Learn to deploy and manage your Citrix Virtual Apps and Desktops apps and desktops in Microsoft Azure. Gain the skills to plan your machine catalog and virtual machine design based in Microsoft’s public cloud and get hands-on practice deploying those machines using Machine Creation Services. You will also learn about additional Azure considerations including maintenance and power management which are critical in a cloud environment. For remote access, you will learn to configure Citrix StoreFront and Citrix Gateway on the Azure platform. This course focuses on Microsoft Azure as a Citrix Cloud resource location however concepts are relevant to both Citrix Cloud and fully managed Citrix Virtual Apps and Desktops sites

Navigate the move from an on-premises environment into Citrix Cloud and learn to deploy resource locations onto Microsoft Azure. Learn the architecture, communications, and management of Citrix Cloud and the Citrix Virtual Apps and Desktops Service and then migrate existing infrastructure and settings into Citrix Cloud. If you are planning a move to Citrix Cloud or starting out anew, this course is a necessary step in enabling you with the right training and skills to understand, manage, and deliver successfully. Plan machine catalog and virtual machine design based in Microsoft's public cloud and deploy those machines using Machine Creation Services. Learn to configure the access layer as a service within Citrix Cloud, as managed machines in your data center, or on the Azure platform.

Learn to plan, create, maintain, and support your Citrix Virtual Apps and Desktops Service deployment using Amazon Web Services-based resource locations. Gain the skills needed to prepare your AWS environment for resource location virtual machines, and provision VDAs in AWS using Machine Creation Services in Citrix Cloud. In this course, you will learn how to provide remote access to AWS-based published resources using Citrix Workspace, Citrix StoreFront, and Citrix Gateway. The remote access learning content is applicable to Citrix Cloud and Citrix on premises deployments. You will also learn valuable leading practices for maintaining and managing your Citrix Virtual Apps and Desktops Service deployment, including deployments integrated with AWS, such as power management and the use of Autoscale. Together with the hands-on lab exercises, this course gives you the opportunity to create a successful Citrix Virtual Apps and Desktops Service deployment on AWS.

Navigate the move from an on-premises environment into Citrix Cloud and learn to deploy resource locations onto Amazon Web Services. Learn the architecture, communications, and management of Citrix Cloud and the Citrix Virtual Apps and Desktops Service and then migrate existing infrastructure and settings into Citrix Cloud. If you are planning a move to Citrix Cloud or starting out anew, this course is a necessary step in enabling you with the right training and skills to understand, manage, and deliver successfully. Plan machine catalog and virtual machine design based on Amazon Web Services and deploy those machines using Machine Creation Services. You will also learn valuable leading practices for maintaining and managing your Citrix Virtual Apps and Desktops Service deployment, including deployments integrated with AWS, such as power management and the use of Autoscale. Together with the hands-on lab exercises, this course gives you the opportunity to create a successful Citrix Virtual Apps and Desktops Service deployment on AWS.

This advanced 5-day training course covers design principles for creating a practical Citrix Virtual Apps and Desktops virtualization solution. As part of this training you will assess existing environments and explore different scenarios to link business requirements to design decisions. This course follows the Citrix Consulting approach to design and covers the key design decisions through lecture, lab exercises and interactive discussions. You will also learn about additional considerations and advanced configurations for multi-location solutions and disaster recovery planning. This training will help you prepare for the Citrix Certified Expert in Virtualization (CCE-V) exam.

This course provides the skills necessary to install, configure, and integrate components in a Citrix XenMobile 10 Enterprise solution. Students with limited or no XenMobile experience will gain an understanding of the components of a XenMobile Enterprise solution and their functions. Students will deploy and configure the XenMobile Enterprise components, apply principles to enroll mobile devices, install mobile apps, and use policies to manage device and application usage in a lab environment. In addition, topics such as how to integrate additional Citrix products and applications as part of the solution and how to troubleshoot some of the most common implementation issues will be discussed. Students are expected to leverage their own mobile device (personal or corporate-owned, not already enrolled in another Mobile Device Management solution) to use during hands-on lab exercises.

This 2-day course is designed for government and police investigators, to understand where to start their Darknet investigations and how to operate in this new environment. Investigators engaged in online investigations of any kind and those using open source (OSINT) analytics, will benefit greatly from this course. Crime analysts, National security investigators, crimes against children investigators, drug investigators, and prosecutors will especially benefit. This is an advanced level course presented from an investigators point of view. Those with a non-technical background will also benefit from the material presented. The course is strictly restricted to government officials, Department of Defense, and law enforcement as it contains new and innovative methodology and techniques.

The Implementing Cisco Application Centric Infrastructure (DCACI) v1.0 course show you how to deploy and manage the Cisco® Nexus® 9000 Series Switches in Cisco Application Centric Infrastructure (Cisco ACI®) mode. The course gives you the knowledge and skills to configure and manage Cisco Nexus 9000 Series Switches in ACI mode, how to connect the Cisco ACI fabric to external networks and services, and fundamentals of Virtual Machine Manager (VMM) integration. You will gain hands-on practice implementing key capabilities such as fabric discovery, policies, connectivity, VMM integration, and more.

The Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.0 course helps you prepare for the Cisco® CCNP® Data Center and CCIE® Data Center certifications and for advanced-level data center roles. In this course, you will master the skills and technologies you need to implement data center compute, LAN and SAN infrastructure. You will also learn the essentials of automation and security in data centers. You will get hands-on experience with deploying, securing, operating, and maintaining Cisco data center infrastructure including: Cisco MDS Switches and Cisco Nexus Switches; Cisco Unified Computing System™ (Cisco UCS®) B-Series Blade Servers, and Cisco UCS C-Series Rack Servers.

The Configuring Cisco Unified Computing System (DCCUCS) v1.0 shows you how to deploy, secure, operate, and maintain Cisco Unified Computing System™ (Cisco UCS®) B-series blade servers, Cisco UCS C-Series, and S-Series rack servers for use in data centers. You will learn how to implement management and orchestration software for Cisco UCS. You will gain hands-on practice: configuring key features of Cisco UCS, Cisco UCS Director, and Cisco UCS Manager; implementing UCS management software including Cisco UCS Manager and Cisco Intersight™; and more.

The Understanding Cisco Data Center Foundations (DCFNDU) v1.0 course helps you prepare for entry-level data center roles. In this course, you will learn the foundational knowledge and skills you need to configure Cisco® data center technologies including networking, virtualization, storage area networking, and unified computing. You will get an introduction to Cisco Application Centric Infrastructure (Cisco ACI), automation and cloud computing. You will get hands-on experience with configuring features on Cisco Nexus Operating System (Cisco NX-OS) and Cisco Unified Computing System (Cisco UCS).

The Implementing Cisco HyperFlex (DCIHX) v1.1 course shows you how to deploy and use the Cisco© HyperFlex data platform to support multi-cloud workloads.

The Introducing Cisco Unified Computing System (DCIUCS) v1.0 is an introductory course that shows you how to deploy, secure, operate, and maintain the Cisco Unified Computing system (Cisco UCS®) B-Series blade servers, Cisco UCS C-Series and S-Series rack servers, and Cisco HyperFlex™ product family for use in data centers. You will gain hands-on practice on basic Cisco UCS server configuration, performing backup and restore activities, and more.

The Implementing Cisco NX-OS Switches and Fabrics in the Data Center (DCNX) v1.0 course gives you a detailed understanding of the Cisco® Nexus switch platform and teaches you how to install, configure, and manage Cisco Nexus® switch platforms in a scalable, highly available environment. Through a combination of lectures and handson labs, you will learn how to describe various aspects of the Cisco Nexus product families and platforms, including implementation, management, security, programmability, and storage. Additionally, you will learn how to configure device aliases and zoning, Fibre Channel over Ethernet (FCoE), and N-Port Identifier Virtualization (NPIV), and N-Port Virtualization (NPV) modes.

​Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.

The Developing Applications Using Cisco Core Platforms and APIs (DEVCOR) v1.0 course helps you prepare for Cisco DevNet Professional certification and for professional-level network automation engineer roles. You will learn how to implement network applications using Cisco® platforms as a base, from initial software design to diverse system integration, as well as testing and deployment automation. The course gives you hands-on experience solving realworld problems using Cisco Application Programming Interfaces (APIs) and modern development tools. This course helps you prepare to take the 350-901 Developing Applications Using Cisco Core Platforms and APIs (DEVCOR) exam. By passing this exam, you satisfy the core exam requirement toward the Cisco Certified DevNet Professional, and you earn the Cisco Certified DevNet Specialist – Core certification. This course will help you: • Take full advantage of the network and software development practices when you implement applications to fulfill business needs • Gain proficiency with applications, automation, and Cisco platforms • Prepare for the 350-901 DEVCOR exam, which satisfies the core exam requirement toward Cisco Certified DevNet Professional, and earns Cisco Certified DevNet Specialist – Core

This four-day hands-on training course delivers the key concepts and expertise developers need to develop high-performance parallel applications with Apache Spark 2. Participants will learn how to use Spark SQL to query structured data and Spark Streaming to perform real-time processing on streaming data from a variety of sources. Developers will also practice writing applications that use core Spark to perform ETL processing and iterative algorithms. The course covers how to work with large datasets stored in a distributed file system, and execute Spark applications on a Hadoop cluster. After taking this course, participants will be prepared to face real-world challenges and build applications to execute faster decisions, better decisions, and interactive analysis, applied to a wide variety of use cases, architectures, and industries.

People with disabilities represent a significant portion of our population. Though there are employment laws in place to protect this demographic this still remains a highly discriminated against group. By increasing our disability awareness we gain more knowledge on how to increase diversity in the workplace, empathize, correct faux pas, suspend judgment, and properly communicate with people with disabilities.

More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team.

Diversity is recognizing our individual differences whether they be age, gender, race, place of origin, color, disability, sexual orientation, gender identity, socioeconomic status, religious beliefs, marital status, family status or culture.

Monitoring and Troubleshooting Network Performance using Cisco DNA Center with Assurance is a 3-day course which provides students with the skills to implement, monitor, troubleshoot, and remediate network infrastructure, applications, and devices using Cisco DNA Center Assurance tools and techniques

• Understand container, Docker, and Red Hat OpenShift architecture. • Create containerized services. • Manage containers and container images. • Create custom container images. • Deploy containerized applications on Red Hat OpenShift. • Deploy multi-container applications.

OpenShift is a containerized application platform that allows enterprises to manage container deployments and scale their applications using Kubernetes. OpenShift provides predefined application environments and builds upon Kubernetes to provide support for DevOps principles such as reduced time to market, infrastructure-as-code, continuous integration (CI), and continuous delivery (CD).

• Manage OpenShift cluster operators and add operators. • Automate OpenShift management tasks using Ansible® playbooks. • Create and schedule cluster administration jobs. • Implement GitOps workflows using Jenkins. • Integrate OpenShift with enterprise authentication. • Query and visualize cluster-wide logs, metrics, and alerts. • Manage both shared, file-based storage and non-shared, block-based storage. • Manage machine sets and machine configurations

• Investigate recommended practices for effective and efficient automation with Ansible. • Perform rolling updates with your Ansible Automation operations. • Use advanced features of Ansible to work with data, including filters and plugins. • Control applications through their REST API with Ansible Playbooks. • Implement Red Hat Ansible Tower to centrally coordinate and scale Red Hat Ansible Automation. • Leverage capabilities of Red Hat Ansible Tower to manage complex automation workflows. • Implement a CI/CD pipeline for your automation with Git and Red Hat Ansible Tower.

This course will teach the basics of Microsoft's dialect of the standard SQL language: Transact-SQL. Topics include both querying and modifying data in relational databases that are hosted in Microsoft SQL Server-based database systems, including: Microsoft SQL Server, Azure SQL Database and, Azure Synapse Analytics.

Learn how to operate machine learning solutions at cloud scale using Azure Machine Learning. This course teaches you to leverage your existing knowledge of Python and machine learning to manage data ingestion and preparation, model training and deployment, and machine learning solution monitoring in Microsoft Azure.

In this course, the student will learn about the data engineering patterns and practices as it pertains to working with batch and real-time analytical solutions using Azure data platform technologies. Students will begin by understanding the core compute and storage technologies that are used to build an analytical solution. They will then explore how to design an analytical serving layers and focus on data engineering considerations for working with source files. The students will learn how to interactively explore data stored in files in a data lake. They will learn the various ingestion techniques that can be used to load data using the Apache Spark capability found in Azure Synapse Analytics or Azure Databricks, or how to ingest using Azure Data Factory or Azure Synapse pipelines. The students will also learn the various ways they can transform the data using the same technologies that is used to ingest data. The student will spend time on the course learning how to monitor and analyze the performance of analytical system so that they can optimize the performance of data loads, or queries that are issued against the systems. They will understand the importance of implementing security to ensure that the data is protected at rest or in transit. The student will then show how the data in an analytical system can be used to create dashboards, or build predictive models in Azure Synapse Analytics.

This course provides students with the knowledge and skills to administer a SQL Server database infrastructure for cloud, on-premises and hybrid relational databases and who work with the Microsoft PaaS relational database offerings. Additionally, it will be of use to individuals who develop applications that deliver content from SQL-based relational databases.

This course teaches developers how to create application using the SQL API and SDK for Azure Cosmos DB. Students will learn how to write efficient queries, create indexing policies, manage and provisioned resources, and perform common operations with the SDK.

This course covers methods and practices for performing advanced data analytics at scale. Students will build on existing analytics experience and will learn to implement and manage a data analytics environment, query and transform data, implement and manage data models, and explore and visualize data. In this course, students will use Microsoft Purview, Azure Synapse Analytics, and Power BI to build analytics solutions.

This course is designed to build your foundational skills in data engineering on Microsoft Fabric, focusing on the Lakehouse concept. This course will explore the powerful capabilities of Apache Spark for distributed data processing and the essential techniques for efficient data management, versioning, and reliability by working with Delta Lake tables. This course will also explore data ingestion and orchestration using Dataflows Gen2 and Data Factory pipelines. This course includes a combination of lectures and hands-on exercises that will prepare you to work with lakehouses in Microsoft Fabric.

In this course, students will gain foundational knowledge of core data concepts and related Microsoft Azure data services. Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational database services in Azure. They will explore Azure storage for non-relational data and the fundamentals of Azure Cosmos DB. Students will learn about large-scale data warehousing, real-time analytics, and data visualization.

The course begins with an examination of SIP Request and Response messages, their purpose, their meanings. We examine the Session Description Protocol (SDP) offers and answers. We explain SIP early offer and SIP early media. We also cover the purpose and configuration of Media Termination Points (MTP) and transcoders in our SIP deployments. We examine the headers that makeup all SIP messages. Next, we examine the features and capabilities of CUCM SIP trunks. We cover the purpose of options available on the CUCM SIP Profiles that are used for trunks and line-side endpoint configurations. We will configure SIP URI dialing on CUCM. We will use ILS, GDPR, and an SME server to dynamically distribute the dial plan among multiple CUCM clusters. We configure the Cisco SIP Proxy to route enterprise calls. We will configure Session Border Controllers (CUBES) for a variety of connective purposes. We will demonstrate how the use of E.164 Pattern Maps and Server-Groups will significantly improve and simplify the CUBE configuration. We examine the call routing logic of both inbound and outbound dial peers. We configure Voice Translation Profiles and Dial Peer Groups. We configure URI Call Routing on the CUBE and demonstrate how Provisioning Policies allow administrators to select outbound dial peers based on inbound dial-peer matching. We show you how to configure SIP Normalization on both the CUBE and CUCM, as well as how to configure the SIP OPTIONS ping keepalive feature. In this course, we will spend an extensive amount of time Troubleshooting SIP calls. We will demonstrate many ways to collect SIP Traces and Debugs and show you how to use diagnostic programs that are available to examine and understand the various SIP debug and trace output. Finally, you will configure a summary lab that will challenge you to use the knowledge and skills you will have learned throughout the course. You will configure an end-to-end SIP solution using multiple CUCM clusters and CUBEs. You will fulfill a list of SIP configuration requirements like what you will encounter in your real-world collaboration deployment.

Deploying Cisco Unified Contact Center Enterprise (DUCCE) is a 5-day instructor-led course developed by Sunset Learning Institute intended for system engineers and customers who will be involved with day-to-day maintenance and installation of the Cisco Unified Contact Center Enterprise (CCE) product deployed in a CVP comprehensive environment. This course gives the learner an understanding of the Unified CCE deployment capabilities, processes, fault tolerance, installation, and troubleshooting tools for inbound and outbound Contact Center functiona lity. This will be accomplished by installing and configuring the Unified CCE software and introducing Unified CCE troubleshooting tools.

The CCISO Certification is an industry-leading program that recognizes the real-world experience necessary to succeed at the highest executive levels of information security. Bringing together all the components required for a C-Level positions, the CCISO program combines audit management, governance, IS controls, human capital management, strategic program development, and the financial expertise vital to leading a highly successful IS program. The job of the CISO is far too important to be learned by trial and error. Executive level management skills are not areas that should be learned on the job. Material in the CCISO Program assumes a high-level understanding of technical topics and doesn’t spend much time on strictly technical information, but rather on the application of technical knowledge to an information security executive’s day-to-day work. The CCISO aims to bridge the gap between the executive management knowledge that CISOs need and the technical knowledge that many sitting and aspiring CISOs have. This can be a crucial gap as a practitioner endeavors to move from mid-management to upper, executive management roles. Much of this is traditionally learned as on the job training, but the CCISO Training Program can be the key to a successful transition to the highest ranks of information security management.

In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing. This one day workshop will give participants the tools to become better writers.

A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what you want to say and being comfortable with your communication skills. In this one day workshop, participants will master the skills that will make them a better speaker and presenter.

During this active training session simulation of activities of daily living (ADLs) and instrumental activities for daily living (IADLs) from an elderly perspective will be completed. Additional discussion will focus on communication best practices with the elderly.

eMASS (Enterprise Mission Assurance Support Service) is a government-owned web-based application which supports cybersecurity program management. This course will provide students with eMASS skills specific to their roles. It describes the role of eMASS in the Department of Defense’s Risk Management Framework for Information Technology; defines eMASS’s implementation of the Authorization Process; and covers how to operate through eMass in order to support the creation, assessment, and authorization of a completed RMF A&A package.

eMASS (Enterprise Mission Assurance Support Service) is a government-owned web-based application which supports cybersecurity program management. This course will provide students with eMASS skills specific to their roles. It describes the role of eMASS in the Department of Defense’s Risk Management Framework for Information Technology; defines eMASS’s implementation of the Authorization Process; and covers how to operate through eMass in order to support the creation, assessment, and authorization of a completed RMF A&A package.

Emotional intelligence is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.

Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This one-day workshop will help you teach participants some ways of achieving those tasks.

Reducing employee turnover and attracting as well as retaining quality staff members have been common pain points all employers are facing in the post-pandemic workforce. This course provides timely insight to the “Great Resignation” phenomenon with very relatable topics to help quash “quiet quitting”, which has become prevalent across all industries. Participants will explore common causes for employees leaving jobs they once loved, the significance of workplace culture and job satisfaction, different work style modalities, and what key ingredients inspire employees to stay committed to an organization (hint: it’s NOT loyalty).

The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 gives you the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. This course covers advanced routing and infrastructure technologies, expanding on the topics covered in the Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 course.

This hands-on course covers many features of the Cisco IOS XE platform and describes how to manage devices from a single dashboard, the Cisco DNA Center. You will learn how to use the Cisco Catalyst 9000 family of switches to enable Software Defined Access (SD-Access) and provide end-to-end security and automation with centralized management using DNA Center.

The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles within an enterprise network and how to overlay network design by using solutions such as SD-Access and SD-WAN.

The Implementing Cisco SD-WAN Solutions (ENSDWI) v2.0 course gives you training about how to design, deploy, configure, and manage your Cisco® Software-Defined WAN (SD-WAN) solution in a large-scale live network, including how to migrate from legacy WAN to SD-WAN. You will learn best practices for configuring routing protocols in the data center and the branch, as well as how to implement advanced control, data, and application-aware policies. The course also covers SD-WAN deployment and migration options, placement of controllers, how to deploy WAN Edge devices, and how to configure Direct Internet Access (DIA) breakout. The course looks at the different Cisco SD-WAN security options available, such as application-aware enterprise firewall, Intrusion Prevention System (IPS), URL filtering, Cisco Advanced Malware Protection (AMP), Secure Sockets Layer/Transport Layer Security (SSL/TLS) proxy, and Cisco Umbrella® Secure Internet Gateway (SIG). This course helps you prepare to take the Implementing Cisco SD-WAN Solutions (300-415 ENSDWI) exam which is part of the CCNP® Enterprise certification. You will also earn 32 Continuing Education (CE) credits toward recertification. This course will help you learn to use Cisco SD-WAN to: "¢ Establish a transport-independent WAN for lower cost and higher flexibility "¢ Meet Service Level Agreements (SLAs) for business-critical and real-time applications "¢ Provide secure end-to-end segmentation for protecting critical enterprise compute resources "¢ Extend seamlessly into the public cloud "¢ Optimize the user experience for Software-as-a-Service (SaaS) applications "¢ Earn 32 CE credits toward recertification

The Designing Cisco Enterprise Wireless Networks (ENWLSD) v1.0 course gives you the knowledge you need to design Cisco® wireless networks. The course covers design specifics from scenario design concepts through the installation phase and into post-deployment validation.

The Implementing Cisco Enterprise Wireless Networks (ENWLSI) v1.0 course gives you the knowledge and skills needed to secure wireless network infrastructure and troubleshoot any related issues. You’ll learn how to implement and secure a wireless network infrastructure and use Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.

Advances in technology have made it possible to store ever increasing amounts of data. Along with this, the need to analyze that data and gain actionable insight is greater than ever. Most users have experienced working with Excel and creating basic PivotTables to summarize data. Excel is capable of doing much more. Students will not only be able to summarize data, but also organize the data in a way that can be meaningfully presented to others. With PowerPivot, students will learn to organize, manipulate, and report on data in the best way possible. This tools combined with maximize your effectiveness when analyzing data.

You already know how to get Microsoft® Office Excel® to perform simple calculations and how to modify your workbooks and worksheets to make them easier to read, interpret, and present to others. But Excel is capable of doing so much more. To gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data, and present it in a visual format that enables decision makers to view key trends and conclusions at a glance. And that's exactly what this course aims to help you do.

Excel Level 1 provides the basic concepts and skills to start being productive with Microsoft Excel: how to create, save, share, and print worksheets that contain various kinds of calculations and formatting. This course, and the two that come after, map to the objectives of the Microsoft Office Specialist and Expert exams for Excel. Objective coverage is marked throughout the course.

Excel Level 2 builds on the basic concepts and skills of our Level 1 course to provide more advanced tools for analysis and presentation of complex, realistic data in Microsoft Excel: how to manage complex workbooks, build more complex functions, use data analysis tools, make an impact with powerful chart and presentation features, and collaborate with other users. The three levels of our Excel courses map to the objectives of the Microsoft Office Specialist and Expert exams for Excel. Objective coverage is marked throughout the course.

Excel Level 3 builds on the concepts and skills of our Level 1 and Level 2 courses to provide advanced tools for solving real-world problems in Microsoft Excel: lookup and decision-making functions, auditing and error-handling, array functions, date and text functions, importing and exporting, what-if-analysis, and macros. The three levels of our Excel courses map to the objectives of the Microsoft Office Specialist and Expert exams for Excel. Objective coverage is marked throughout the course.

Excel O365 Level 1 provides the basic concepts and skills to start being productive with Microsoft Excel: how to create, save, share, and print worksheets that contain various kinds of calculations and formatting. This course, and the two that come after, map to the objectives of the Microsoft Office Specialist and Expert exams for Excel. Objective coverage is marked throughout the course.

Excel O365 Level 2 builds on the basic concepts and skills of our Level 1 course to provide more advanced tools for analysis and presentation of complex, realistic data in Microsoft Excel: how to manage complex workbooks, build more complex functions, use data analysis tools, make an impact with powerful chart and presentation features, and collaborate with other users. The three levels of our Excel courses map to the objectives of the Microsoft Office Specialist and Expert exams for Excel. Objective coverage is marked throughout the course.

VBA (Visual Basic for Applications) enables you to enhance and extend the capabilities of Microsoft® Excel® and other applications in the Microsoft® 365 application suite. You can use VBA to perform tasks that would be difficult or impossible to do using only worksheet functions, and you can automate a wide range of tasks so they can be performed faster, more consistently, and with less effort than performing them manually. This course will give you a good foundation for understanding, creating, and using VBA in your own Excel workbooks. You will learn how to use the macro recorder effectively, as well as how to write your own VBA code from scratch. You will use tools built into Excel to explore and learn VBA's capabilities and to optimize and debug your code.

This course gives network administrators, network operators, and network engineers a functional understanding of the BIG-IP system as it is commonly deployed in an application delivery network. The course introduces students to the BIG-IP system, its configuration objects, how it processes traffic, and how typical administrative and operational activities are performed. The course includes lecture, hands-on labs, interactive demonstrations, and discussions.

This course uses lectures and hands-on exercises to give participants real-time experience in setting up and configuring the BIG-IP Advanced Firewall Manager (AFM) system. Students are introduced to the AFM user interface, stepping through various options that demonstrate how AFM is configured to build a network firewall and to detect and protect against DoS (Denial of Service) attacks. Reporting and log facilities are also explained and used in the course labs. Further Firewall functionality and additional DoS facilities for DNS and SIP traffic are discussed.

In this 4-day course, students are provided with a functional understanding of how to deploy, tune, and operate F5 Advanced Web Application Firewall to protect their web applications from HTTP-based attacks. The course includes lecture, hands-on labs, and discussion about different F5 Advanced Web Application Firewall tools for detecting and mitigating threats from multiple attack vectors such web scraping, Layer 7 Denial of Service, brute force, bots, code injection, and zero-day exploits.

This three-day course gives network administrators, network operators, and network engineers a functional understanding of BIG-IP Access Policy Manager as it is commonly deployed in both application delivery network and remote access settings. The course introduces students to BIG-IP Access Policy Manager, its configuration objects, how it commonly deployed, and how typical administrative and operational activities are performed. The course includes lecture, hands-on labs, interactive demonstrations, and discussions.

This course gives networking professionals a functional understanding of the BIG-IP DNS system as it is commonly used. The course covers configuration and ongoing management of the BIG-IP DNS system, and includes a combination of lecture, discussion, and hands-on labs.