Lantec | Course: ICER - Implementing Cisco Emergency Responder

ICER - Implementing Cisco Emergency Responder

2 days


Implementing Cisco Emergency Responder (ICER) is a 2-day course that provides students with best practice information on how to install, configure, operate and maintain Cisco Emergency Responder in a Cisco Unified Communications environment. Focusing on core administrative skills, you will learn to configure Cisco Unified Communications (CUCM) for integration with CER and to configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management.


This course is delivered remotely via our partnership with Sunset Learning.

Scheduled Courses

Jan 19, 2023

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LANTEC is very responsive to local client needs and unique or custom class demands. If you require a delivery date option for a class title on our schedule, please submit your specific request for immediate consideration. We can often accommodate countless additional courses NOT available on our public schedules, please inquire for personal assistance.
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Jamie Gaines, Sasol

"I was not expecting to come out of this BASIC course with so much relevant information. I'd considered myself very well versed in Excel, but still managed to learn quite a lot. The instructor [Ryan Young] kept the class engaged and managed to relate to all 19 participants who arrived with varied abilities." (Excel 2010 Basic)