Course Library

This course combines basic First Aid and CPR skills, instruction, and practice with an AED. It is intended to provide training for individuals who want to learn basic CPR, First AID, and AED Skills, as well as acquire a 2-year NSC certification. This course also uses the PACT acronym (Protect, Act, Clean, Tell) and tagline, “Make a PACT, Know How to Act™,” to help students learn and easily recall bloodborne pathogens training.

This course combines basic First Aid and CPR skills, instruction, and practice with an AED. It is intended to provide training for individuals who want to learn basic CPR, First AID, and AED Skills, as well as acquire a 2 year NSC certification.

This course is designed to give students a firm foundation in basic administration of Oracle Database 11g. In this class, students learn how to install and maintain Oracle Database 11g. Students gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another.

This Oracle Database 11g: Administration Workshop II Release 2 training takes the database administrator beyond the basic tasks covered in the first workshop. You'll begin by gaining a deep understanding of the most important responsibilities a DBA has: performing backup and recovery.

In this course students learn the concepts of relational databases. This course provides the essential SQL skills that allow developers to write queries against single and multiple tables, manipulate data in tables, and create database objects.

This course starts with an introduction to PL/SQL and proceeds to list the benefits of this powerful programming language. Participants are made aware of how to create PL/SQL blocks of application code that can be shared by multiple forms, reports, and data management applications.

This course is designed to deliver the fundamentals of SQL and PL/SQL along with the benefits of the programming languages using Oracle Database technology. In this course participants learn the concepts of relational databases.

Teams are an important building block of successful organizations. An organization’s success can depend on how well team members operate together—their level of trust in each other, their ability to disagree and work through the problems, and their abilities to strategize and hold each other accountable to be committed to achieving top performing results in reaching their goals.

This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant.

This course covers the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will show how to access and process data from a range of data sources including both relational and non-relational sources. Finally, this course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution.

In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.

Candidates for this course automate time-consuming and repetitive tasks by using Microsoft Power Automate. They review solution requirements, create process documentation, and design, develop, troubleshoot, and evaluate solutions.

In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role.

Learners demonstrate the ability to solve business problems by creating canvas apps with Microsoft Power Platform. You will create a canvas app from scratch, connect a canvas app to a data source, configure a gallery and details screen, configure an input screen, and save and publish a canvas app.

Get started with Power Automate by creating and managing automated processes with Power Automate. Including creating triggers for cloud flows, configuring actions, implementing conditional logic for a cloud flow, testing a cloud flow, creating and configuring approvals using Power Automate, and sharing cloud flows.

This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workflows. Power Automate is designed to interweave the various products in Microsoft 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workflow logic for your business workflows.

Learn the business value and product capabilities of Microsoft Power Platform. Create simple Power Apps, connect data with Microsoft Dataverse, build a Power BI Dashboard, and automate processes with Power Automate.

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Looking to advance your career in one of the most in-demand fields worldwide? Project management is rapidly growing—with an estimated 2 million project-related job openings expected each year through 2027. And as the demand rises, so do expectations: employers increasingly prioritize certified professionals, with over 70% of companies preferring candidates who hold the PMP® certification. The Project Management Professional (PMP)® certification is the global gold standard for project leaders. Governed by the Project Management Institute (PMI), PMP certification proves your ability to lead teams, manage budgets and timelines, and deliver results using predictive, agile, and hybrid methodologies. It also validates key interpersonal skills like conflict resolution, communication, and stakeholder engagement.

Our Microsoft PowerPoint Level 1 course provides the basic concepts and skills that you need to start being productive with Microsoft PowerPoint: How to create, navigate, format, and customize PowerPoint presentations.

Our Microsoft PowerPoint Level 2 course provides advanced concepts and skills for PowerPoint power users: how to use advanced formatting features, and animation and transition techniques, add and format media, track corrections and work with multiple presentations, create custom slide shows, and work with security and sharing options.

Discipline is not something any manager wants to do but it is a skill that is important to be able to perform consistently and fairly.

This course is designed to familiarize you with the basic features and functions of Microsoft Project Professional so you can use it effectively and efficiently in a real-world environment.

Your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some advanced project management techniques that you can master to help bring your projects to successful completion.

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments, and to get that additional job done well, done under budget, and done on time.

Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of us are expected to complete assignments that are not a usual part of our job, and to get the job done well, within our budget, and on time.

This 5-day course balances lecture and lab exercises to ensure students can apply key Python programming knowledge and skills required to address network automation challenges in a multi-vendor infrastructure.

This course is designed to teach users the ins-and-outs of QuickBooks and its features.

Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started.

Red Hat System Administration I provides a foundation for students wishing to become full-time Linux system administrators by introducing key command line concepts and other enterprise-level tools. These concepts are further developed in the follow-on course, Red Hat System Administration II (RH134).

Red Hat System Administration II (RH134) is designed as the second part of the Red Hat® Certified System Administrator (RHCSA®) training track for IT professionals who have taken Red Hat System Administration I (RH124). The course goes deeper into core Linux® system administration skills, including storage configuration, security feature management, task control, and installation and deployment of Red Hat® Enterprise Linux. This course is based on Red Hat Enterprise Linux 8.

• Package management with new repository structure and appstream modules • Create storage devices, volumes, and file systems, including Stratis storage management • Configure network services and security • Manage processes, scheduling, and tuning • Manage users, groups, and authentication • Perform server management with the Cockpit web management utility • Troubleshoot and obtain support • Run containers

Through numerous hands-on exercises, you will deploy and configure Red Hat Virtualization and use it to provision and manage virtual machines. This course also prepares you for the Red Hat Certified Specialist in Virtualization certification exam.

Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.

Red Hat Enterprise Linux 8 New Features for Experienced Linux Administrators (RH354) introduces you to updates in the upcoming Red Hat® Enterprise Linux® release. Intended for experienced Linux system administrators, this course offers a rapid orientation to Red Hat Enterprise Linux 8 based on the pre-release beta. The offering prepares operators, managers, principal system administrators, and other IT professionals with experience in Red Hat Enterprise Linux 7 for deployments and migrations to the new release. This course is based on Red Hat Enterprise Linux 8. Course content summary: • Install Red Hat Enterprise Linux 8 using the new packaging, modularity, and appstream features. • Upgrade from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8 using new tools. • Perform integrated file system and volume management using Stratis. • Use Cockpit for system management. • Create system images with Composer. • Configure Identity Management using authselect. • Understand the Wayland graphical display server. • Deploy containers using the new integrated OCI runtime and tools. • Configure firewall rules that use the new NFT back end.

This course teaches you skills on the most requested Red Hat Identity Management (IdM) capabilities, including Active Directory trusts, multi-product federation, configuration management with Ansible, integrated certificate management, single sign-on, one-time passwords, and cybersecurity policy conformance.

Students will use Red Hat Satellite to manage the software development life cycle of a subscribed host and its configuration, and learn how to provision hosts integrated with software and Puppet configuration management upon deployment.

Created for senior Linux® system administrators, this 4-day course strongly emphasizes lab-based activities. You'll learn how to deploy and manage shared storage and server clusters that provide highly available network services to a mission-critical enterprise environment. This course also helps you prepare for the Red Hat Certified Specialist in High Availability Clustering exam (EX436).

This course discusses system architecture with emphasis on: Understanding the implications on system performance, Methods for testing the effects of performance adjustments, Open source benchmarking utilities, Methods for analyzing system and networking performance, tuning configurations for specific application loads. This course can also help you prepare for the Red Hat Certified Specialist in Linux Performance Tuning exam (EX442).

Remote PHY (R-PHY) is a key component in the cable industry’s adoption of a Distributed Access Architecture (DAA). This Deep Dive course examines Cisco’s deployment of R-PHY architecture and devices. Remote PHY (R-PHY) is a key component in the cable industry’s adoption of a Distributed Access Architecture (DAA). DAA and R-PHY are foundational technologies for future innovative network architectures such as Virtual CMTS (vCMTS), Cloud Native Broadband Router (cnBR), and Full-duplex DOCSIS. R-PHY enables the migration of physical layer (PHY) functions (such as RF Spectrum generation) from the Headend to the network edge - leading to more robust RF networks. The deployment of DAA/R-PHY, coupled with DOCSIS 3.1, allows cable operators to deliver ultrabroadband services with maximum downstream/upstream speeds approaching 10 Gbps/1 Gbps respectively.

The core objective of SAFER is establishing sustainable safe operations for employers and workers as they navigate what the world of work looks like as a result of the COVID-19 pandemic.

Prospecting is one of the keys to your sales success. A new generation of sales professionals are emerging: highly trained and well groomed, with the characteristics of honesty, trustworthiness, and competence.

This course prepares students with the expertise to design and evaluate cybersecurity strategies in the following areas: Zero Trust, Governance Risk Compliance (GRC), security operations (SecOps), and data and applications. Students will also learn how to design and architect solutions using zero trust principles and specify security requirements for cloud infrastructure in different service models (SaaS, PaaS, IaaS).

Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender XDR and Microsoft Defender for Cloud. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.

The Microsoft Identity and Access Administrator course explores how to design, implement, and operate an organization’s identity and access management systems by using Azure AD. Learn to manage tasks such as providing secure authentication and authorization access to enterprise applications.

The Information Security Administrator course equips you with the skills needed to plan and implement information security for sensitive data using Microsoft Purview and related services. The course covers essential topics such as information protection, data loss prevention (DLP), retention, and insider risk management. You learn how to protect data within Microsoft 365 collaboration environments from internal and external threats. Additionally, you learn how to manage security alerts and respond to incidents by investigating activities, responding to DLP alerts, and managing insider risk cases. You also learn how to protect data used by AI services within Microsoft environments and implement controls to safeguard content in these environments.

This course provides foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions.

The Implementing and Operating Cisco Security Core Technologies (SCOR) is a 5-day course which helps you prepare for the Cisco® CCNP® Security and CCIE® Security certifications and for senior-level security roles. In this course, you will master the skills and technologies you need to implement core Cisco security solutions to provide advanced threat protection against cybersecurity attacks. You will learn security for networks, cloud and content, endpoint protection, secure network access, visibility, and enforcements. You will get extensive hands-on experience deploying Cisco Firepower® Next-Generation Firewall and Cisco Adaptive Security Appliance (ASA) Firewall; configuring access control policies, mail policies, and 802.1X Authentication; and more. You will get introductory practice on Cisco Stealthwatch® Enterprise and Cisco Stealthwatch Cloud threat detection features. This course, including the self-paced material, prepares you for the exam, Implementing and Operating Cisco Security Core Technologies (350-701 SCOR), which leads to the CCNP Security, CCIE Security, and the Cisco Certified Specialist – Security Core certifications. The course qualifies for 64 Cisco Continuing Education Credits (CE) towards recertification.

DNA Center and SD-Access offer Cisco’s next-generation programmable digital network to help automate common network access security features and streamline the redundant, complex configuration required to allow different groups of users access to the network infrastructure. This network security training course allows network administrators to quickly allow differentiated access for end users on the network while allowing the network to react automatically to day zero and other types of attacks. Students who enroll in this course should have a basic understanding of Cisco CCNA Routing & Switching, of Software Defined Networks, and have experience with Cisco IOS, IOS XE, and CLI.

The Cisco SD-WAN Operation and Deployment (SDWFND) v1.0 is a 2-day instructor-led hands-on course provides an overview of the Cisco SD-WAN solution and SD-WAN components. You will learn how to create, manage, and operate a secure extensible network using Cisco SD-WAN products. Cisco SD-WAN is a new technology, this training covers salient features such as zero-touch provisioning, secure network bring-up, configuration using feature templates, configuration of Overlay Management Protocol (OMP) and policies for network traffic management. Students will also learn about policies and quality of service (QoS) in the SD-WAN overlay network.

: This five-day course covers the new deployment, options and features of version 20.16 Cisco Software-Defined WAN (SD-WAN). SD-WAN is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will learn how to design, configure and operate a Cisco SD-WAN utilizing any transport (MPLS, Broadband, LTE, VSAT etc.). Candidates will discuss and build an SD-WAN environment starting from Day 0 provisioning and will also be able to provide troubleshooting, management, policy control and application visibility across the enterprise network. This hands-on Course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned. The course qualifies for 40 Cisco Continuing Education Credits (CE).

Learn to identify and apply security techniques to your computer, whether you are at home or in the office.

Learn to identify and apply security techniques to your computer, whether you are at home or in the office.

The Securing Email with Cisco Email Security Appliance (SESA) v3.1 course shows you how to deploy and use Cisco® Email Security Appliance to establish protection for your email systems against phishing, business email compromise, and ransomware, and to help streamline email security policy management. This hands-on course provides you with the knowledge and skills to implement, troubleshoot, and administer Cisco Email Security Appliance, including key capabilities such as advanced malware protection, spam blocking, anti-virus protection, outbreak filtering, encryption, quarantines, and data loss prevention. This course helps you prepare to take the exam, Securing Email with Cisco Email Security Appliance (300-720 SESA), which leads to CCNP® Security and the Certified Specialist - Email Content Security certifications.

How do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do? A course for HR Pros, Managers, and Executive Leadership, all of these questions (and more!) will be answered in this one-day workshop.

What is Sexual Harassment? A class for every employee, this half-day workshop provides an overview of sexual harassment and explains how to prevent it from happening in the workplace.

The Securing Data Center Networks and VPNs with Cisco Secure Firewall Threat Defense (SFWIPA) training shows you how to deploy and configure the Cisco Secure Firewall Threat Defense system as a data center network firewall or Internet Edge firewall with VPN support. You'll learn how to configure identity-based policies, SSL decryption, remote-access VPN, and site-to-site VPN. The course also covers advanced Intrusion Prevention System (IPS) configuration, event management, integrations with other systems, troubleshooting, and automation using Application Programming Interfaces (APIs). Configuration migration from Cisco ASA is also included. This training prepares you for the 300-710 Securing Networks with Cisco Firepower (SNCF) exam and earns 40 Continuing Education (CE) credits.

The Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention (SFWIPF) training shows you how to implement and configure Cisco Secure Firewall Threat Defense for deployment as a next-generation firewall at the internet edge. You’ll gain an understanding of Cisco Secure Firewall architecture and deployment, base configuration, packet processing, and advanced options, and conducting Secure Firewall administration troubleshooting.

In many professional environments, people work collaboratively in teams. Information technology and applications facilitate this by enabling people to easily share, access, edit, and save information. Microsoft® SharePoint® is a platform specifically designed to facilitate communication and collaboration, enabling people to use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. In this course, you will use SharePoint to access, store, share, and collaborate with information and documents.

Microsoft® SharePoint®, in conjunction with the Microsoft 365 suite of productivity and office automation tools, provides tools to create and manage a corporate intranet, facilitate content sharing and collaboration, and enable users to create, access, store, and track documents and data in a central location. This course is designed for users ready to advance their skills in SharePoint, covering topics such as planning and implementing a multi-site intranet, customizing site layouts, managing metadata, and improving site security and compliance. Participants will also learn how to integrate SharePoint with Power Apps to enhance data entry and presentation.

The Implementing and Configuring Cisco Identity Services Engine (SISE) v3.0 course shows you how to deploy and use Cisco® Identity Services Engine (ISE) v2.4, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and VPN connections. This hands-on course provides you with the knowledge and skills to implement and use Cisco ISE, including policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and TACACS+ device administration. Through expert instruction and hands-on practice, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency.

Knowing what we want to accomplish and how we intend to accomplish it is the first step to taking constructive action steps to meeting our work goals.

In today's competitive environment, information is one of the most important factors in determining the success of an organization. If you are able to manage and retrieve information efficiently, you can streamline the organization's processes and give it a competitive edge. As the organization grows, you will need to handle large amounts of data. Under such circumstances, you might need to query multiple tables simultaneously and with increasing frequency. You must step up the speed of generating query output to cope with the increasing demands of data storage, management, and retrieval.

Struggling to keep up with data quality and loading challenges? Analysts spend up to 80% of their time managing pipelines and cleansing data, leaving just 20% for real insights. The SQL Server Integration Services (SSIS) training course teaches you how to efficiently design and optimize ETL workflows, so your team can focus on delivering impactful business intelligence instead of slogging through manual data prep. The SQL Server Integration Services (SSIS) training course teaches you how to design, configure, and secure efficient ETL workflows. You’ll build SSIS packages that connect to multiple data sources, transform complex datasets, and load results into SQL Server or other destinations with precision. You’ll also learn to design control flows, use precedence constraints effectively, optimize package execution, cleanse and validate server data, follow deployment best practices, and maintain a secure SSIS Catalog. By course completion, you’ll have the skills to deliver reliable, high-quality BI solutions that grow with your organization.

We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work.

We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work.

Today’s workforce is experiencing job burnout and stress in epidemic proportions. This one-day workshop explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day.

Securing the Web with Cisco Web Security Appliance (SWSA) v3.0 course shows you how to implement, use, and maintain Cisco® Web Security Appliance (WSA), powered by Cisco Talos, to provide advanced protection for business email and control against web security threats. Through a combination of expert instruction and hands-on practice, you"™ll learn how to deploy proxy services, use authentication, implement policies to control HTTPS traffic and access, implement use control settings and policies, use the solution"™s anti-malware features, implement data security and data loss prevention, perform administration of Cisco WSA solution, and more.

As technology progresses and becomes more interwoven with our businesses and lives, more and more data is collected about business and personal activities. This era of "big data" exploded due to the rise of cloud computing, which provides an abundance of computational power and storage, allowing organizations of all sorts to capture and store data. Leveraging that data effectively can provide timely insights and competitive advantage. The creation of data-backed visualizations is a key way data scientists, or any professional, can explore, analyze, and report insights and trends from data. Tableau® software is designed for this purpose. Tableau was built to connect to a wide range of data sources and allows users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Tableau's data connection capabilities and visualization features go far beyond those that can be found in spreadsheets, allowing users to create compelling and interactive worksheets, dashboards, and stories that bring data to life and turn data into thoughtful action.

In today's business environment, data is an abundant raw material, and successful organizations have found ways to extract insights from the data. With the abundance of computational power and storage, organizations and employees with many different roles and responsibilities can benefit from analyzing data to find timely insights and gain competitive advantage. Data-backed visualizations allow anyone to explore, analyze, and report insights and trends from data. Tableau® software is designed for this purpose. Tableau was built to connect to a wide range of data sources and allows users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Beyond the fundamental capabilities of creating data driven visualizations, Tableau allows users to manipulate data with calculations to show insights, make visualizations interactive, and perform statistical analysis. This gives users the ability to create and share data driven insights with peers, executives, and clients.

The Modern AI Professional is a hands-on, full-day training experience designed to transform everyday AI users into high-precision AI operators. Rather than relying on guesswork or “chatting” with AI, learners master the same professional techniques used across leading enterprises—grounding, reasoning frameworks, safe data handling, structured prompting, multimodal analysis, and chain-of-thought logic. This course teaches participants how to eliminate hallucinations, enhance accuracy, protect confidential data, interpret complex documents, analyze images and logs, and build fast, repeatable workflows using modern models like Microsoft Copilot, Gemini, and GPT-5.2. By the end of the course, participants won’t just use AI—they’ll command it, applying structured, enterprise-grade methods to everyday business challenges with clarity, speed, and confidence. This course delivers powerful, practical benefits for modern professionals by teaching them to work with AI accurately, safely, and efficiently. Participants learn how to eliminate guesswork and reduce errors by grounding AI in real data and structured frameworks, ensuring outputs are precise, brand-aligned, and trustworthy. They also gain critical skills for protecting sensitive information through responsible prompting and the SAFE security model. Through hands-on practice, learners dramatically improve productivity by transforming messy data, analyzing files, and resolving complex scenarios in minutes rather than hours. By the end of the training, attendees build the confidence and capability to operate AI as a true business partner—enhancing decision-making, speeding up workflows, and producing higher-quality work with far less effort.

Many people find that they flit from one task to another, trying to get everything done. In this one-day workshop, you will learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.

Learn the basics of 3D modeling with this one week crash course. Design and model your very own 3D spacecraft using Autodesk Maya. In this course you will discover how to properly model, texture and render a film ready object you made yourself!

This three-day course will give you the skills that you need so that your students not only learn, but also enjoy the process, retain information shared and use their new skills back in the workplace. Participants will also have the opportunity to identify their personal learning objectives.

The Cisco UCS X-Series with Intersight Deployment course will enable Cisco customers, internal and Partner SEs/FEs to deploy the UCS X9508 chassis, X210c compute nodes, 6400 Series Fabric Interconnects, and options.

We may make decisions based on unseen preferences – where we grew up or lessons learned in childhood, for example – that may lead us to favor a certain car over another, or a certain person over another – based not on qualifications, but on appearances, culture, or ‘something I just can’t put my finger on.’

The core productivity apps that make up the Google WorkspaceTM suite enable users to work together on a variety of projects and tasks across many different industries and job roles. This course will teach you how to work efficiently and effectively in apps like GmailTM, Google DriveTM, Google DocsTM, Google SheetsTM, Google MeetTM, Google ChatTM, and more—all while participating in a collaborative team environment.

Whether you're new to computers or have used them in the past, this class will help you become more comfortable using Windows® 11 by familiarizing you with the Windows 11 user interface and its basic capabilities. In this course, you will explore the Windows 11 environment, work with locally installed apps, use Copilot in Windows and Copilot in Edge, browse the Internet, access and organize files and folders stored on the computer and in OneDrive®, and manage basic Windows 11 settings.

Participants will complete an MBTI personality trait inventory and learn principles of self-leadership, explore leadership styles, and how to lead from within regardless of hierarchy on the management ladder. At the end of this workshop, students will be able to understand why/how personality assessments are used in different situations, know specific traits of each of the 16 different personality types, and more!

This two-part course provides an extensive exploration of Microsoft® Visio®, equipping participants with both foundational and advanced skills for creating a wide range of professional visual diagrams. In Part 1, learners are introduced to Visio’s basic tools, enabling them to design clear workflows, organization charts, floor plans, network diagrams, and other essential visuals. Through hands-on exercises, they’ll gain proficiency in crafting diagrams that enhance communication and streamline complex information. Building on these fundamentals, Part 2 delves into Visio’s advanced capabilities, including custom shape creation, linking diagrams to external data, and leveraging development tools. Participants will learn to create sophisticated diagrams, such as detailed floor plans, data-linked Gantt charts, and timelines. The course also covers best practices for sharing and embedding Visio drawings within other Microsoft Office applications, ensuring seamless integration across platforms. By the end of this course, participants will be prepared to use Visio effectively in a variety of professional settings, from process mapping to complex data visualization.

This intensive five-day course provides participants with the skills to deploy and manage VMware Horizon 8 environments, enabling the delivery of virtual desktops and applications through a unified platform. Attendees will gain hands-on experience configuring and deploying pools of desktops and applications, customizing desktop environments, and implementing Horizon infrastructure components such as Connection Server, Unified Access Gateway, and Cloud Pod Architecture.

This intensive course equips you to plan, deploy, and administer VMware vSAN clusters. Through instructor-led discussions and hands-on labs, you’ll master Day 2 operations—including node management, cluster maintenance, security, troubleshooting, and advanced operations—so you can keep vSAN environments resilient, efficient, and secure.

This five-day course features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 8, which includes VMware ESXi 8 and VMware vCenter 8. This course prepares you to administer a vSphere infrastructure for an organization of any size. This course is the foundation for most VMware technologies in the software-defined data center. Attendance of this course meets the training requirement to achieve the following certification: VMware Certified Professional – Data Center Virtualization (VCP-DCV)

This five-day course teaches you advanced skills for configuring and maintaining a highly available and scalable virtual infrastructure. This five-day course teaches you advanced skills for configuring and maintaining a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you configure and optimize the VMware vSphere 8 features that build a foundation for a truly scalable infrastructure. You also discuss when and where these features have the greatest effect. Attend this course to deepen your understanding of vSphere and learn how its advanced features and controls can benefit your organization.

This five-day training course provides you with the knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 8 environment. This course increases your skill level and competence in using the command-line interface, VMware vSphere® ClientTM, log files, and other tools to analyze and solve problems.

This class features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 6.7. This course prepares you to administer a vSphere infrastructure for an organization of any size and forms the foundation for most other VMware technologies in the software-defined data center.

The Understanding Cisco Wireless Foundations (WLFNDU) v1.0 course gives you the knowledge and skills you need to position, plan, implement, operate, and manage a Cisco® wireless LAN (WLAN) network. This course teaches you how to design, install, configure, monitor, and conduct basic troubleshooting tasks on a Cisco WLAN network of any size.

Our Microsoft Word Level 1 provides the basic concepts and skills to start being productive with Microsoft Word: how to create, format, and set up a document, and how to add graphics and tables

Our Microsoft Word Level 2 provides the concepts and skills to use some more advanced features of Microsoft Word, including enhanced formatting, character and paragraph styles, references, editing, sharing, and saving to various formats.

Our Microsoft Word Level 3 covers advanced skills for Microsoft Word power users: advanced formatting features, document management, references, data fields and sources, macros, and forms.

Microsoft® Copilot is an AI-powered productivity tool that leverages the power of large language models (LLMs) to help you navigate your daily workload, unlock creativity, and get answers.This course is designed to help you work productively with Copilot, which is available as a built-in tool in Windows® 11 and Microsoft Edge®.

The Elastic Stack is a powerful combination of tools for techniques such as distributed search, analytics, logging, and visualization of data. Elastic Stack 7.0 encompasses new features and capabilities that will enable you to find unique insights into analytics using these techniques. Geared for experienced data analysts, IT professionals, and software developers who seek to augment their data processing and analytics capabilities, Working with Elasticsearch will explore how to use Elastic Stack and Elasticsearch efficiently to build powerful real-time data processing applications.

Bullying, especially workplace bullying, can be hard to identify and address. When most people think of bullying, images immediately come to mind of children in a schoolyard being taunted, pointed at, called names, ostracized, and physically threatened. However, workplace bullying is something that looks very different and can be detrimental to teams and organizations. This workshop will help participants recognize workplace bullying and harassment and will give them proactive techniques so that it doesn’t become something their team or organization suffers.

Workplace wellness and resilience are essential for maintaining mental, emotional, and physical health across all roles and responsibilities. Resilience helps individuals adapt and thrive during challenges, while wellness practices support sustainable productivity and personal well-being to create a psychologically safe work environment. This course equips participants with practical strategies to foster wellness and build resilience for individuals and teams, regardless of job title or function.