Fostering Workplace Empathy for Increased Productivity
Description:
Studies have shown many leaders throughout the world to be lacking empathy with their employees; however, those same studies show that when empathy is learned and applied in the workplace, productivity increases and relationships thrive. This half-day workshop will help participants develop and practice their empathy skills to have better productivity and better relationships at work.
COURSE OBJECTIVES:
At the end of this workshop, you will be able to:
- Understand the meaning of empathy vs sympathy.
- Learn habits needed to be perceived as empathetic.
- Learn ways to teach empathy in your workplace.
- Practice activities for teaching empathy and applying to teams.
- Analyze where your team is now with the concept of empathy and where you want to be in the future.
OUTLINE:
Pre-assignment
Session 1: Course Overview
Session 2: What is Empathy?
- Why is learning empathy important?
- Pre-assignment review
- So, what IS empathy?
- What empathy is NOT
- Job skills strengthened by using empathy
Session 3: How to Teach Empathy
- Talk about empathy
- Teach listening skills
- Encourage genuine perspective-talking
- Cultivate compassion
- Support global managers
Session 4: Activities to Teach Empathy in Your Workplace
- Curious George (or Georgia)
- Weekly highs and lows
- Check-in with your emotions
- Now it's your turn!
- The Stubborn One
- The Quiet One
- The Jester
- Yakety-Yak
- Off Base
- Bigger Issues
- The Chatterbox
- The Know-It-All
- The Whiner
Session 5: Where Are We Now, and Where Do We Want to Go from Here
Personal Action Plan
Scheduled Courses
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\nStudies have shown many leaders throughout the world to be lacking empathy with their employees; however, those same studies show that when empathy is\n learned and applied in the workplace, productivity increases and relationships thrive. This half-day workshop will help participants develop and practice\n their empathy skills to have better productivity and better relationships at work.
\nCOURSE OBJECTIVES:
\nAt the end of this workshop, you will be able to:
\n
- \n
- Understand the meaning of empathy vs sympathy. \n
- Learn habits needed to be perceived as empathetic. \n
- Learn ways to teach empathy in your workplace. \n
- Practice activities for teaching empathy and applying to teams. \n
- Analyze where your team is now with the concept of empathy and where you want to be in the future. \n
OUTLINE:
\nPre-assignment
\nSession 1: Course Overview
\nSession 2: What is Empathy?
\n- \n
- Why is learning empathy important? \n
- Pre-assignment review \n
- So, what IS empathy? \n
- What empathy is NOT \n
- Job skills strengthened by using empathy \n
Session 3: How to Teach Empathy
\n- \n
- Talk about empathy \n
- Teach listening skills \n
- Encourage genuine perspective-talking \n
- Cultivate compassion \n
- Support global managers \n
Session 4: Activities to Teach Empathy in Your Workplace
\n- \n
- Curious George (or Georgia) \n
- Weekly highs and lows \n
- Check-in with your emotions \n
- Now it's your turn! \n
- The Stubborn One \n
- The Quiet One \n
- The Jester \n
- Yakety-Yak \n
- Off Base \n
- Bigger Issues \n
- The Chatterbox \n
- The Know-It-All \n
- The Whiner \n
Session 5: Where Are We Now, and Where Do We Want to Go from Here
\nPersonal Action Plan
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\nStudies have shown many leaders throughout the world to be lacking empathy with their employees; however, those same studies show that when empathy is\n learned and applied in the workplace, productivity increases and relationships thrive. This half-day workshop will help participants develop and practice\n their empathy skills to have better productivity and better relationships at work.
\nCOURSE OBJECTIVES:
\nAt the end of this workshop, you will be able to:
\n
- \n
- Understand the meaning of empathy vs sympathy. \n
- Learn habits needed to be perceived as empathetic. \n
- Learn ways to teach empathy in your workplace. \n
- Practice activities for teaching empathy and applying to teams. \n
- Analyze where your team is now with the concept of empathy and where you want to be in the future. \n
OUTLINE:
\nPre-assignment
\nSession 1: Course Overview
\nSession 2: What is Empathy?
\n- \n
- Why is learning empathy important? \n
- Pre-assignment review \n
- So, what IS empathy? \n
- What empathy is NOT \n
- Job skills strengthened by using empathy \n
Session 3: How to Teach Empathy
\n- \n
- Talk about empathy \n
- Teach listening skills \n
- Encourage genuine perspective-talking \n
- Cultivate compassion \n
- Support global managers \n
Session 4: Activities to Teach Empathy in Your Workplace
\n- \n
- Curious George (or Georgia) \n
- Weekly highs and lows \n
- Check-in with your emotions \n
- Now it's your turn! \n
- The Stubborn One \n
- The Quiet One \n
- The Jester \n
- Yakety-Yak \n
- Off Base \n
- Bigger Issues \n
- The Chatterbox \n
- The Know-It-All \n
- The Whiner \n
Session 5: Where Are We Now, and Where Do We Want to Go from Here
\nPersonal Action Plan
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\nStudies have shown many leaders throughout the world to be lacking empathy with their employees; however, those same studies show that when empathy is\n learned and applied in the workplace, productivity increases and relationships thrive. This half-day workshop will help participants develop and practice\n their empathy skills to have better productivity and better relationships at work.
\nCOURSE OBJECTIVES:
\nAt the end of this workshop, you will be able to:
\n
- \n
- Understand the meaning of empathy vs sympathy. \n
- Learn habits needed to be perceived as empathetic. \n
- Learn ways to teach empathy in your workplace. \n
- Practice activities for teaching empathy and applying to teams. \n
- Analyze where your team is now with the concept of empathy and where you want to be in the future. \n
OUTLINE:
\nPre-assignment
\nSession 1: Course Overview
\nSession 2: What is Empathy?
\n- \n
- Why is learning empathy important? \n
- Pre-assignment review \n
- So, what IS empathy? \n
- What empathy is NOT \n
- Job skills strengthened by using empathy \n
Session 3: How to Teach Empathy
\n- \n
- Talk about empathy \n
- Teach listening skills \n
- Encourage genuine perspective-talking \n
- Cultivate compassion \n
- Support global managers \n
Session 4: Activities to Teach Empathy in Your Workplace
\n- \n
- Curious George (or Georgia) \n
- Weekly highs and lows \n
- Check-in with your emotions \n
- Now it's your turn! \n
- The Stubborn One \n
- The Quiet One \n
- The Jester \n
- Yakety-Yak \n
- Off Base \n
- Bigger Issues \n
- The Chatterbox \n
- The Know-It-All \n
- The Whiner \n