UCCXD - Deploying Cisco Unified Contact Center Express v6.0
Description:
This course, Deploying Cisco Unified Contact Center Express (UCCXD) provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting.
 (002).png)
This course is delivered remotely via our partnership with Sunset Learning.
Scheduled Courses
This course isn't currently on the schedule, but we can add it. Just let us know.
Need to Request This Course On a Different Day?
LANTEC is very responsive to local client needs and unique or custom class demands. If you require a delivery date option for a class title on our schedule, please submit your specific request for immediate consideration. We can often accommodate countless additional courses NOT available on our public schedules, please inquire for personal assistance.
Want to schedule it?
Charles Neal, Crest Industries
"Thank you for the amazing job you did presenting the ITIL information to us! I learned a lot in class, and I know I will be able to apply the information
to improve the IT services within Crest Industries, as well as in any future position I may hold."