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Course Library


Applications Technical Microsoft Official Professional Development
  • Tableau Desktop: Part 1
    As technology progresses and becomes more interwoven with our businesses and lives, more and more data is collected about business and personal activities. This era of "big data" has exploded due to the rise of cloud computing, which provides an abundance of computational power and storage, allowing organizations of all sorts to capture and store data. Leveraging that data effectively can provide timely insights and competitive advantages.
    $850 
    2 DAYS
  • Tableau Desktop: Part 2
    The advent of cloud computing and storage has ushered in the era of big data. With the abundance of computational power and storage, organizations and employees with many different roles and responsibilities can benefit from analyzing data to find timely insights and gain a competitive advantage.
    $850 
    2 DAYS
  • Time Management
    Professional Development
    Many people find that they flit from one task to another, trying to get everything done. In this one-day workshop, you will learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.
    $250.00  
    1 DAY
  • Train the Trainer
    Professional Development
    This three-day course will give you the skills that you need so that your students not only learn, but also enjoy the process, retain information shared and use their new skills back in the workplace. Participants will also have the opportunity to identify their personal learning objectives.
    $1,195.00 
    3 DAYS
  • TSHOOT 2.0 - Troubleshooting and Maintaining Cisco IP Networks
    Cisco Certified Network Professional (CCNP) Routing and Switching certification validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions. The CCNP Routing and Switching certification is appropriate for those with at least one year of networking experience who are ready to advance their skills and work independently on complex network solutions.
    $4,295.00  
    5 DAYS
  • UCCEE AA Cisco Unified Contact Center Enterprise Advanced Administration
    Cisco Unified Contact Center Enterprise Advanced Administration (UCCE-AA) is a 5-day instructor-led course that helps prepare learners to implement more advanced functions and options in the Cisco Unified CCE environment. This course will provide the student a more comprehensive look at complex topics such as advanced routing techniques, Cisco Finesse Administration, using VoiceXML applications, accessing an external database, and translation routing. This course will also provide students with the capability of implementing Cisco Options such as the Cisco Outbound Option, Courtesy Callback, and Agent Greetings and Whisper announcements. And finally, the student will learn about advanced reporting topics such as advanced administration, importing reports, and custom reporting.
    $4,395.00 
    5 DAYS
  • UCCXD - Deploying Cisco Unified Contact Center Express v6.0
    This course, Deploying Cisco Unified Contact Center Express (UCCXD) provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting.
    $3,995 
    5 DAYS
  • Understanding and Applying DiSC® Assessments to Improve Performance
    DiSC® is a tool for understanding behavior types and work styles. The DiSC® assessment helps people explore behavioral styles so that they can have greater insight on themselves and how to work more effectively with others. This 6-hour course will help you learn about your natural behavior style; identify your motivators, strengths and weaknesses. This course will also help you discover how to adapt your style to work with others for improved communication and greater workplace productivity.
    $300.00 
    0.75 DAYS
  • Using Google G Suite
    Applications
    The office productivity apps that comprise Google G Suite™ support both real-time and asynchronous collaboration. In this course, you will learn about the features and functionalities of the apps included in most G Suite editions—Gmail™, Google Drive™, Google Docs™, Google Slides™, Google Drawings™, Google Sheets™, Google Forms™, Google Hangouts™, Google Calendar™, and Google Sites™—and work within their respective environments.
    $245.00  
    1 DAY
  • Using Microsoft Windows 10
    Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 10 interface. This course will help you to define what a PC is, and familiarize you with the Windows 10 user interface and its basic capabilities.
    $245.00 
    1 DAY
  • Utilizing Personality Types for Self-Leadership
    Participants will complete an MBTI personality trait inventory and learn principles of self-leadership, explore leadership styles, and how to lead from within regardless of hierarchy on the management ladder. At the end of this workshop, students will be able to understand why/how personality assessments are used in different situations, know specific traits of each of the 16 different personality types, and more!
    $250.00 
    1 DAY
  • VFCC - Voice Foundations for Cisco Collaboration
    Voice Foundations for Cisco Collaboration (VFCC) from Sunset Learning Institute is designed for engineers or administrators who are: new to voice but experienced with data or; experienced in voice but new to Cisco Voice and; need a fundamental knowledge of Cisco Voice architecture solutions used in typical Voice Collaboration environments.
    $3,995.00 
    5 DAYS
  • Visio
    Applications
    From the earliest eras of human existence, visual images have been used to represent knowledge, data, and information. Beginning with the Paleolithic cave paintings and continuing to today’s most complex computer networks, these images leverage the ability of the human brain to rapidly perceive patterns and trends from visual representations.
    $700.00 
    2 DAYS
  • Visio 2013
    Applications
    This ILT Series course teaches the functions and features of Visio Professional. Students will learn how to use stencils, scale and resize objects, draw basic shapes and compound lines and arrange objects. They will also create diagrams, work with text, formatting, work with background pages, and set file and print properties.
    $700.00 
    2 DAYS
  • VMware Cloud on AWS: Deploy and Manage
    This three-day course teaches you skills for deploying and managing a VMware Cloud on AWS infrastructure. Through a mix of lecture and hands-on labs, you deploy and manage the VMware Cloud on AWS and VMware vSphere® features that build a foundation for a hybrid infrastructure. You also discuss when and where these features have the greatest effect. Anyone planning to migrate, build, or hybridize with VMware Cloud on AWS can benefit from this course.
    $3,885.00 
    3 DAYS
  • VMware Horizon 8: Deploy and Manage
    VMware Horizon 8: Deploy and Manage is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management & VMware Horizon 8: Infrastructure Administration. This training collection gives you the hands-on skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You will build on your skills in configuring and managing VMware Horizon® 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you will learn how to install and configure a virtual desktop infrastructure platform. You learn how to install and configure VMware Horizon® Connection Server™, VMware Unified Access Gateway™, how to configure a load balancer for use with Horizon, and how to establish Cloud Pod Architecture.
    $4,250.00 
    5 DAYS
  • vSphere Configuration and Management v6.7
    This class features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 6.7. This course prepares you to administer a vSphere infrastructure for an organization of any size and forms the foundation for most other VMware technologies in the software-defined data center.
    $3,695.00  
    5 DAYS
  • vSphere ICM 7 - VMware VSphere Install, Configure, Manage
    This five-day course features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere® 7, which includes VMware ESXi™ 7 and VMware vCenter Server® 7. This course prepares you to administer a vSphere infrastructure for an organization of any size. This course is the foundation for most of the other VMware technologies in the software-defined data center.
    $4,250.00 
    5 DAYS
  • WDAWL - Deploying Advanced Cisco Wireless LANs v1.2
    The Deploying Advanced Cisco Wireless LANs (WDAWL) hands-on course builds upon the basic deployments course by presenting students with more challenging real-world deployments such as client mobility between subnets, high client density deployments, and an introduction to mesh network concepts. Students will be able to make network design decisions about, configure, and troubleshoot WLANs that encounter these challenges. The course is updated through Wireless LAN Controller and AP code release 8.1, which includes new in-demand features such as 802.11ac design awareness, iBeaconing, Apple 802.11v integration, AVC enhancements, FlexConnect enhancements, ease-ofuse enhancements, as well as many more customer-requested enhancements. This course’s student kit material is in a digital format (e-kit), which is accessed from the Cisco Learning Network Space. A CCO ID is required to log in. Remote Lab Guides are emailed to you in PDF format. The PDF version will be completely printable. It is recommended that you print your remote lab guide before class begins.
    $2,195.00 
    2 DAYS
  • WDBWL - Deploying Basic Cisco Wireless LANs v1.2
    Deploying Basic Cisco Wireless LANs (WDBWL) course is designed to give students a firm understanding of the Cisco Unified Wireless Networking (CUWN) for enterprise deployment scenarios. This course provides basic instructions on installing, configuring, operating, and maintaining a wireless network, both as an add-on to an existing wireless LAN (WLAN) and as a new CUWN solution. The Deploying Basic Cisco Wireless LANs course builds on top of wireless LAN terms, concepts, protocols, architecture and WLAN characteristics introduced in the Defining Cisco Wireless LAN Essentials (WLE) eLearning course. In addition, you will investigate the components, features, and deployment aspects of the system. You will have the opportunity to reinforce what you learn with hands-on labs. This course focuses on the essential network elements of a WLAN: the wireless access points (APs) and wireless LAN controllers (WLCs). This course provides high-level information about the optional but recommended network management and services appliance components of a Cisco Unified Wireless Network – the Cisco Prime Infrastructure (PI), and Mobility Services Engine (MSE)—but does not provide hands-on labs and in-depth coverage of these components.
    $2,695.00 
    3 DAYS
  • Web Design with HTML5 and CSS3
    In this course, students will create a basic web page, Structure content, Apply styles, Work with tables, Navigate a website, Create web page layouts, Manage CSS, test a website, Create advanced navigation, Incorporate metacontent and multimedia, Create basic forms.
    $700.00  
    2 DAYS
  • Windows 7 Advanced
    Applications
    Students should take this ILT Series course if their goal is to become more proficient in using Windows 7.
    $245.00  
    1 DAY
  • Windows 7 Basic
    Applications
    This ILT Series course teaches the core features and functions of Windows 7.
    $245.00  
    1 DAY
  • WLFNDU - Understanding Cisco Wireless Foundations
    The Understanding Cisco Wireless Foundations (WLFNDU) v1.0 course gives you the knowledge and skills you need to position, plan, implement, operate, and manage a Cisco® wireless LAN (WLAN) network. This course teaches you how to design, install, configure, monitor, and conduct basic troubleshooting tasks on a Cisco WLAN network of any size.
    $3,995 
    5 DAYS
  • Word 2013: Transition from WordPerfect
    Designed to assist paralegals, law clerks, attorneys and other court/judicial personnel in transitioning existing WordPerfect skills to the Microsoft Office 2013 platform.
    $245.00  
    1 DAY
  • Word Advanced
    Applications
    Word 2016 Level 3 is an instructor-led course manual that covers advanced skills for Microsoft Word 2016 power users: advanced formatting features, document management, references, data fields and sources, macros, and forms. This course, and the two that precede it, maps to the Microsoft Office Specialist and Expert exams for Word 2016. Objective coverage is marked throughout the course.
    $245.00 
    1 DAY
  • Word Basic
    Applications
    Word 2016 Level 1 Provides the basic concepts and skills to start being productive with Microsoft Word 2016: how to create, format, and set up a document, and how to add graphics and tables. This course, and the two that come after, map to the objectives of the Microsoft Office Specialist and Expert exams for Word 2016. Objective coverage is marked throughout the course.
    $245.00 
    1 DAY
  • Word Intermediate
    Applications
    This course will provide the concepts and skills to use some more advanced features of Microsoft Word 2016, including enhanced formatting, references, editing, and sharing, and saving to various formats. This course, and the two others in this series, map to the objectives of the Microsoft Office Specialist and Expert exams for Word 2016. Objective coverage is marked throughout the course.
    $245.00 
    1 DAY
  • WS 011 - Windows Server 2019 Administration
    This five-day instructor-led course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing identity, networking, storage and compute by using Windows Server 2019, and who need to understand the scenarios, requirements, and options that are available and applicable to Windows Server 2019. The course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server 2019 in most organizations.
    $2,495.00 
    5 DAYS
  • WS 012 Windows Server 2019 Hybrid and Azure laaS
    This three-day course is intended primarily for IT Professionals who have experience with managing an on-premises Windows Server environment. Its purpose is to prepare professionals for planning, implementing, and managing environments that include Azure IaaS-hosted Windows Server-based workloads. The course covers how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to manage and secure Azure VMs running Windows Server 2019.
    $2,195.00 
    3 DAYS
  • WS 050T00 A: Migrating Application Workloads to Azure
    This workshop teaches IT Professionals how to migrate existing on-premises workloads and assets to the cloud, specifically to the Microsoft Azure platform. Students learn how to assess and evaluate an existing on-premises environment in preparation for a cloud migration. Students also learn how to monitor and optimize their Azure-based workloads to maximize return on investment (ROI), and use Azure services to protect and manage your virtual machines, applications, and data.
    $1,695.00 
    2 DAYS