| Excel Advanced, 5/20/20, Centene |
| "Several participants were struggling at the beginning and Titus was amazing with picking up on that the best way to get us moving was to have them share their screens so they could get caught up. Even though we were on Zoom, Titus made it feel personal. He regularly used our names and made most of us comfortable being on our cameras even though we were reluctant at first." |
