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Lantec | Course: CVPDS Part 1 - CVP Development and Scripting Part 1

CVPDS Part 1 - CVP Development and Scripting Part 1

$4,250
5 days
Audience

Description:

CVP Development and Scripting – Part 1 is part of the Cisco UCCE with CVP suite of Contact Centre training classes. CVPDS-1 teaches each student to use the features of Call Studio to build self-service IVR applications and to run and maintain them on the CVP VXML Server, and to interface with UCCE/ICM scripts.

Students have ample practice writing applications, using OAMP for put applications into production on the classroom VXML Server, and troubleshooting through log files analysis.

 

This course is delivered remotely via our partnership with Sunset Learning.

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Karen Levo, U.S. Attorney's Office - Western District of LA

"Ryan is knowledgeable, professional and engaging. Thanks for taking time to answer our specific questions that were not a part of the training materials. The sharing of his knowledge on audio and video converters and other technology is PRICELESS!"