LANTEC Logo
Lantec | Course: ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection

ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection

$4,295.00
5 days
Audience
Prerequisites

Description:

Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network.

The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involve routers, switches, or Cisco IOS software configuration.

Administering Cisco Unity Connection (AUC) describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection system.

 

This course is delivered remotely via our partnership with Sunset Learning.

Scheduled Courses

Dec 16, 2024
{
  "Params": {
    "source": "Event",
    "layout": "List for Course Detail Page",
    "filterby": "Course",
    "filtervalue": "9164",
    "sortby": "EventDateStart",
    "sortorder": "ASC",
    "limit": "9999",
    "enablepagination": "false",
    "emptymessage": "

This course isn't currently on the schedule, but we can add it. Just let us know.

", "object": "collection", "type": "module" }, "Pagination": { "CurrentPage": 0, "ItemsPerPage": 0, "NumberOfPages": 0, "TotalItemsCount": 0 }, "Parent": { "Id": 9164, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Url_List": [ "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "ParentId": 5934, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Course", "Module_ID": 5934, "Enabled": true, "ReleaseDate": "2020-05-14T00:00:00", "ExpiryDate": "2150-01-21T14:00:00", "SiteSearchKeywords": [], "Description": "\n

Description:

\n

Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\n enterprise network.

\n\n

The course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and\nchanges to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization,\nsuch as opening new office locations or relocating departments. The course does not cover issues of initial\ndeployment, new cluster deployment or international deployments. Also, the course does not cover issues with the\n underlying network that involve routers, switches, or Cisco IOS software configuration.

\n \n

Administering Cisco Unity Connection (AUC) describes Cisco Unity Connection administration features, options, and\nconfiguration settings as they apply to the administrator. The course presents Cisco Unity Connection with the\nfocused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using\nthe Cisco Unity Connection system.

\n

 

\n

\n

This course is delivered remotely via our partnership with Sunset Learning.
\n", "Weighting": 0, "DisableForSiteSearch": false, "CreatedByMemberId": "0", "ItemCategories": [ "Courses", "Courses/Courses-Technical", "Courses/Courses-Technical/Cisco" ], "ItemCategoryIdList": [ 8587, 8590, 8592 ], "ItemTags": [ "Cisco" ], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "CourseTitle": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "CourseFiles": "/ACUCM AUC.pdf", "CourseFilesTitle": "", "Intro": "Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\nenterprise network.\nThe course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support.", "Days": "5", "Prerequisites": "• Basic knowledge of IP and networking or voice networks is suggested, but not required\n• Basic knowledge of the Windows desktop environment\n• Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs,\nand IP switching and routing. \n• Basic knowledge of traditional PSTN operations and technologies, including PBX and voice-mail\nadministration tasks\n• Basic understanding of Cisco Unified Communications Manager\n", "Audience": "The primary audiences for this course are:\n• Phone Network Administrators\n• Data System Administrators\n• Entry-level Network Engineers\n• IT Support Personnel\n• Helpdesk Support Staff\nThe secondary audience includes:\n• Learners looking to gain a technical overview of Cisco Unified Communications Manager\n• Learners who need a preparatory course before taking Implementing Cisco Unified Communications IP\nTelephony Part 1 (CIPT1) and Implementing Cisco Unified Communications IP Telephony Part 2 (CIPT2)\n• Introduction to Cisco Unity Connection for Network Engineering Staff Personnel", "Cost": "$4,295.00", "GoogleAnalyticsCode": "", "Popular": false, "Photo": "", "Disclaimer": "", "ShowPageForSearchEngine": true, "MetaTitle": "Lantec | Course: ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "SEOTitle": "Lantec | Course: ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "MetaDescription": "Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\nenterprise network.\nThe course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support.", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": "", "type": "", "url": "", "locale": "", "image": "" }, "ExternalId": 9164, "Params": { "type": "snippet", "alias": "_template_header", "name": "_Template - Header", "content": "
\r\n
\r\n
\r\n
\r\n
\r\n
{% component type: \"menu\", alias: \"social_menu\", layoutGroup: \"Default\" %}
\r\n
\r\n
\r\n
\r\n {% component type: \"menu\", alias: \"utility_menu\", layoutGroup: \"Default\" %} \r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n \"LANTEC\r\n
\r\n
\r\n
\r\n
\r\n {% component type:\"menu\", alias: \"main_menu\", layoutGroup: \"Default\" %}\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\"LANTEC
\r\n \r\n
\r\n
\r\n \r\n {% assign brcr = \"BACK\" %}\r\n \r\n\t
\r\n\t BACK\r\n\t
\r\n
", "enabled": true } }, "Items": [ { "Id": 23008, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 121624", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2024-12-16T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "2efd26c6-5606-41d4-b7f9-c2cc9f480f5b", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2024-12-16T09:00:00", "EventDateEnd": "2024-12-20T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23285, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 011325", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-01-13T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "af8a53fc-70ec-4330-895b-b5d449c25f0e", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-01-13T09:00:00", "EventDateEnd": "2025-01-17T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23286, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 021025", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-02-10T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "ee7cc57a-664b-43e2-8550-c63c4b8e2f0b", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-02-10T09:00:00", "EventDateEnd": "2025-02-14T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23287, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 031025", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-03-10T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "11ad369d-f66a-43b0-8548-0b672a495e18", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-03-10T09:00:00", "EventDateEnd": "2025-03-14T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} } ] }
Jan 13, 2025
{
  "Params": {
    "source": "Event",
    "layout": "List for Course Detail Page",
    "filterby": "Course",
    "filtervalue": "9164",
    "sortby": "EventDateStart",
    "sortorder": "ASC",
    "limit": "9999",
    "enablepagination": "false",
    "emptymessage": "

This course isn't currently on the schedule, but we can add it. Just let us know.

", "object": "collection", "type": "module" }, "Pagination": { "CurrentPage": 0, "ItemsPerPage": 0, "NumberOfPages": 0, "TotalItemsCount": 0 }, "Parent": { "Id": 9164, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Url_List": [ "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "ParentId": 5934, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Course", "Module_ID": 5934, "Enabled": true, "ReleaseDate": "2020-05-14T00:00:00", "ExpiryDate": "2150-01-21T14:00:00", "SiteSearchKeywords": [], "Description": "\n

Description:

\n

Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\n enterprise network.

\n\n

The course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and\nchanges to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization,\nsuch as opening new office locations or relocating departments. The course does not cover issues of initial\ndeployment, new cluster deployment or international deployments. Also, the course does not cover issues with the\n underlying network that involve routers, switches, or Cisco IOS software configuration.

\n \n

Administering Cisco Unity Connection (AUC) describes Cisco Unity Connection administration features, options, and\nconfiguration settings as they apply to the administrator. The course presents Cisco Unity Connection with the\nfocused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using\nthe Cisco Unity Connection system.

\n

 

\n

\n

This course is delivered remotely via our partnership with Sunset Learning.
\n", "Weighting": 0, "DisableForSiteSearch": false, "CreatedByMemberId": "0", "ItemCategories": [ "Courses", "Courses/Courses-Technical", "Courses/Courses-Technical/Cisco" ], "ItemCategoryIdList": [ 8587, 8590, 8592 ], "ItemTags": [ "Cisco" ], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "CourseTitle": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "CourseFiles": "/ACUCM AUC.pdf", "CourseFilesTitle": "", "Intro": "Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\nenterprise network.\nThe course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support.", "Days": "5", "Prerequisites": "• Basic knowledge of IP and networking or voice networks is suggested, but not required\n• Basic knowledge of the Windows desktop environment\n• Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs,\nand IP switching and routing. \n• Basic knowledge of traditional PSTN operations and technologies, including PBX and voice-mail\nadministration tasks\n• Basic understanding of Cisco Unified Communications Manager\n", "Audience": "The primary audiences for this course are:\n• Phone Network Administrators\n• Data System Administrators\n• Entry-level Network Engineers\n• IT Support Personnel\n• Helpdesk Support Staff\nThe secondary audience includes:\n• Learners looking to gain a technical overview of Cisco Unified Communications Manager\n• Learners who need a preparatory course before taking Implementing Cisco Unified Communications IP\nTelephony Part 1 (CIPT1) and Implementing Cisco Unified Communications IP Telephony Part 2 (CIPT2)\n• Introduction to Cisco Unity Connection for Network Engineering Staff Personnel", "Cost": "$4,295.00", "GoogleAnalyticsCode": "", "Popular": false, "Photo": "", "Disclaimer": "", "ShowPageForSearchEngine": true, "MetaTitle": "Lantec | Course: ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "SEOTitle": "Lantec | Course: ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "MetaDescription": "Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\nenterprise network.\nThe course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support.", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": "", "type": "", "url": "", "locale": "", "image": "" }, "ExternalId": 9164, "Params": { "type": "snippet", "alias": "_template_header", "name": "_Template - Header", "content": "
\r\n
\r\n
\r\n
\r\n
\r\n
{% component type: \"menu\", alias: \"social_menu\", layoutGroup: \"Default\" %}
\r\n
\r\n
\r\n
\r\n {% component type: \"menu\", alias: \"utility_menu\", layoutGroup: \"Default\" %} \r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n \"LANTEC\r\n
\r\n
\r\n
\r\n
\r\n {% component type:\"menu\", alias: \"main_menu\", layoutGroup: \"Default\" %}\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\"LANTEC
\r\n \r\n
\r\n
\r\n \r\n {% assign brcr = \"BACK\" %}\r\n \r\n\t
\r\n\t BACK\r\n\t
\r\n
", "enabled": true } }, "Items": [ { "Id": 23008, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 121624", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2024-12-16T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "2efd26c6-5606-41d4-b7f9-c2cc9f480f5b", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2024-12-16T09:00:00", "EventDateEnd": "2024-12-20T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23285, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 011325", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-01-13T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "af8a53fc-70ec-4330-895b-b5d449c25f0e", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-01-13T09:00:00", "EventDateEnd": "2025-01-17T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23286, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 021025", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-02-10T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "ee7cc57a-664b-43e2-8550-c63c4b8e2f0b", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-02-10T09:00:00", "EventDateEnd": "2025-02-14T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23287, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 031025", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-03-10T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "11ad369d-f66a-43b0-8548-0b672a495e18", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-03-10T09:00:00", "EventDateEnd": "2025-03-14T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} } ] }
Feb 10, 2025
{
  "Params": {
    "source": "Event",
    "layout": "List for Course Detail Page",
    "filterby": "Course",
    "filtervalue": "9164",
    "sortby": "EventDateStart",
    "sortorder": "ASC",
    "limit": "9999",
    "enablepagination": "false",
    "emptymessage": "

This course isn't currently on the schedule, but we can add it. Just let us know.

", "object": "collection", "type": "module" }, "Pagination": { "CurrentPage": 0, "ItemsPerPage": 0, "NumberOfPages": 0, "TotalItemsCount": 0 }, "Parent": { "Id": 9164, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Url_List": [ "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "ParentId": 5934, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Course", "Module_ID": 5934, "Enabled": true, "ReleaseDate": "2020-05-14T00:00:00", "ExpiryDate": "2150-01-21T14:00:00", "SiteSearchKeywords": [], "Description": "\n

Description:

\n

Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\n enterprise network.

\n\n

The course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and\nchanges to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization,\nsuch as opening new office locations or relocating departments. The course does not cover issues of initial\ndeployment, new cluster deployment or international deployments. Also, the course does not cover issues with the\n underlying network that involve routers, switches, or Cisco IOS software configuration.

\n \n

Administering Cisco Unity Connection (AUC) describes Cisco Unity Connection administration features, options, and\nconfiguration settings as they apply to the administrator. The course presents Cisco Unity Connection with the\nfocused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using\nthe Cisco Unity Connection system.

\n

 

\n

\n

This course is delivered remotely via our partnership with Sunset Learning.
\n", "Weighting": 0, "DisableForSiteSearch": false, "CreatedByMemberId": "0", "ItemCategories": [ "Courses", "Courses/Courses-Technical", "Courses/Courses-Technical/Cisco" ], "ItemCategoryIdList": [ 8587, 8590, 8592 ], "ItemTags": [ "Cisco" ], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "CourseTitle": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "CourseFiles": "/ACUCM AUC.pdf", "CourseFilesTitle": "", "Intro": "Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\nenterprise network.\nThe course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support.", "Days": "5", "Prerequisites": "• Basic knowledge of IP and networking or voice networks is suggested, but not required\n• Basic knowledge of the Windows desktop environment\n• Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs,\nand IP switching and routing. \n• Basic knowledge of traditional PSTN operations and technologies, including PBX and voice-mail\nadministration tasks\n• Basic understanding of Cisco Unified Communications Manager\n", "Audience": "The primary audiences for this course are:\n• Phone Network Administrators\n• Data System Administrators\n• Entry-level Network Engineers\n• IT Support Personnel\n• Helpdesk Support Staff\nThe secondary audience includes:\n• Learners looking to gain a technical overview of Cisco Unified Communications Manager\n• Learners who need a preparatory course before taking Implementing Cisco Unified Communications IP\nTelephony Part 1 (CIPT1) and Implementing Cisco Unified Communications IP Telephony Part 2 (CIPT2)\n• Introduction to Cisco Unity Connection for Network Engineering Staff Personnel", "Cost": "$4,295.00", "GoogleAnalyticsCode": "", "Popular": false, "Photo": "", "Disclaimer": "", "ShowPageForSearchEngine": true, "MetaTitle": "Lantec | Course: ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "SEOTitle": "Lantec | Course: ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "MetaDescription": "Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\nenterprise network.\nThe course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support.", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": "", "type": "", "url": "", "locale": "", "image": "" }, "ExternalId": 9164, "Params": { "type": "snippet", "alias": "_template_header", "name": "_Template - Header", "content": "
\r\n
\r\n
\r\n
\r\n
\r\n
{% component type: \"menu\", alias: \"social_menu\", layoutGroup: \"Default\" %}
\r\n
\r\n
\r\n
\r\n {% component type: \"menu\", alias: \"utility_menu\", layoutGroup: \"Default\" %} \r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n \"LANTEC\r\n
\r\n
\r\n
\r\n
\r\n {% component type:\"menu\", alias: \"main_menu\", layoutGroup: \"Default\" %}\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\"LANTEC
\r\n \r\n
\r\n
\r\n \r\n {% assign brcr = \"BACK\" %}\r\n \r\n\t
\r\n\t BACK\r\n\t
\r\n
", "enabled": true } }, "Items": [ { "Id": 23008, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 121624", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2024-12-16T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "2efd26c6-5606-41d4-b7f9-c2cc9f480f5b", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2024-12-16T09:00:00", "EventDateEnd": "2024-12-20T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23285, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 011325", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-01-13T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "af8a53fc-70ec-4330-895b-b5d449c25f0e", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-01-13T09:00:00", "EventDateEnd": "2025-01-17T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23286, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 021025", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-02-10T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "ee7cc57a-664b-43e2-8550-c63c4b8e2f0b", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-02-10T09:00:00", "EventDateEnd": "2025-02-14T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23287, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 031025", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-03-10T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "11ad369d-f66a-43b0-8548-0b672a495e18", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-03-10T09:00:00", "EventDateEnd": "2025-03-14T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} } ] }
Mar 10, 2025
{
  "Params": {
    "source": "Event",
    "layout": "List for Course Detail Page",
    "filterby": "Course",
    "filtervalue": "9164",
    "sortby": "EventDateStart",
    "sortorder": "ASC",
    "limit": "9999",
    "enablepagination": "false",
    "emptymessage": "

This course isn't currently on the schedule, but we can add it. Just let us know.

", "object": "collection", "type": "module" }, "Pagination": { "CurrentPage": 0, "ItemsPerPage": 0, "NumberOfPages": 0, "TotalItemsCount": 0 }, "Parent": { "Id": 9164, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Url_List": [ "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "ParentId": 5934, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Course", "Module_ID": 5934, "Enabled": true, "ReleaseDate": "2020-05-14T00:00:00", "ExpiryDate": "2150-01-21T14:00:00", "SiteSearchKeywords": [], "Description": "\n

Description:

\n

Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\n enterprise network.

\n\n

The course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and\nchanges to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization,\nsuch as opening new office locations or relocating departments. The course does not cover issues of initial\ndeployment, new cluster deployment or international deployments. Also, the course does not cover issues with the\n underlying network that involve routers, switches, or Cisco IOS software configuration.

\n \n

Administering Cisco Unity Connection (AUC) describes Cisco Unity Connection administration features, options, and\nconfiguration settings as they apply to the administrator. The course presents Cisco Unity Connection with the\nfocused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using\nthe Cisco Unity Connection system.

\n

 

\n

\n

This course is delivered remotely via our partnership with Sunset Learning.
\n", "Weighting": 0, "DisableForSiteSearch": false, "CreatedByMemberId": "0", "ItemCategories": [ "Courses", "Courses/Courses-Technical", "Courses/Courses-Technical/Cisco" ], "ItemCategoryIdList": [ 8587, 8590, 8592 ], "ItemTags": [ "Cisco" ], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "CourseTitle": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "CourseFiles": "/ACUCM AUC.pdf", "CourseFilesTitle": "", "Intro": "Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\nenterprise network.\nThe course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support.", "Days": "5", "Prerequisites": "• Basic knowledge of IP and networking or voice networks is suggested, but not required\n• Basic knowledge of the Windows desktop environment\n• Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs,\nand IP switching and routing. \n• Basic knowledge of traditional PSTN operations and technologies, including PBX and voice-mail\nadministration tasks\n• Basic understanding of Cisco Unified Communications Manager\n", "Audience": "The primary audiences for this course are:\n• Phone Network Administrators\n• Data System Administrators\n• Entry-level Network Engineers\n• IT Support Personnel\n• Helpdesk Support Staff\nThe secondary audience includes:\n• Learners looking to gain a technical overview of Cisco Unified Communications Manager\n• Learners who need a preparatory course before taking Implementing Cisco Unified Communications IP\nTelephony Part 1 (CIPT1) and Implementing Cisco Unified Communications IP Telephony Part 2 (CIPT2)\n• Introduction to Cisco Unity Connection for Network Engineering Staff Personnel", "Cost": "$4,295.00", "GoogleAnalyticsCode": "", "Popular": false, "Photo": "", "Disclaimer": "", "ShowPageForSearchEngine": true, "MetaTitle": "Lantec | Course: ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "SEOTitle": "Lantec | Course: ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "MetaDescription": "Administering Cisco Unified Communications Manager (ACUCM) v12.5 provides system administrators and\nnetworking professionals with an understanding of the Cisco Unified Communications Manager System. This course\nteaches the concepts of IP telephony based in system administration, including its function, features, and\nconfiguration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves\nthe learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans,\ndigit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the\nenterprise network.\nThe course is geared to individuals that will be using and managing the system and performing administration for\nLevel 1 and Level 2 support.", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": "", "type": "", "url": "", "locale": "", "image": "" }, "ExternalId": 9164, "Params": { "type": "snippet", "alias": "_template_header", "name": "_Template - Header", "content": "
\r\n
\r\n
\r\n
\r\n
\r\n
{% component type: \"menu\", alias: \"social_menu\", layoutGroup: \"Default\" %}
\r\n
\r\n
\r\n
\r\n {% component type: \"menu\", alias: \"utility_menu\", layoutGroup: \"Default\" %} \r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n \"LANTEC\r\n
\r\n
\r\n
\r\n
\r\n {% component type:\"menu\", alias: \"main_menu\", layoutGroup: \"Default\" %}\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\"LANTEC
\r\n \r\n
\r\n
\r\n \r\n {% assign brcr = \"BACK\" %}\r\n \r\n\t
\r\n\t BACK\r\n\t
\r\n
", "enabled": true } }, "Items": [ { "Id": 23008, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 121624", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-121624", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2024-12-16T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "2efd26c6-5606-41d4-b7f9-c2cc9f480f5b", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2024-12-16T09:00:00", "EventDateEnd": "2024-12-20T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23285, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 011325", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-011325", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-01-13T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "af8a53fc-70ec-4330-895b-b5d449c25f0e", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-01-13T09:00:00", "EventDateEnd": "2025-01-17T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23286, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 021025", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-021025", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-02-10T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "ee7cc57a-664b-43e2-8550-c63c4b8e2f0b", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-02-10T09:00:00", "EventDateEnd": "2025-02-14T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} }, { "Id": 23287, "Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection - VILT - 031025", "Url": "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025", "Url_List": [ "/event/acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025" ], "UrlSlug": "acucm-w-auc-administer-cisco-unified-comm-manager-and-unity-connection-vilt-031025", "ParentId": 1827, "ParentId_List": [ -1 ], "ParentName": "", "ParentUrl": "", "TemplateName": "", "Module_Alias": "Event", "Module_ID": 1827, "Enabled": true, "ReleaseDate": "2022-11-09T00:00:00", "ExpiryDate": "2025-03-10T17:00:00", "SiteSearchKeywords": [], "Description": "", "Weighting": 0, "DisableForSiteSearch": false, "SKUCode": "11ad369d-f66a-43b0-8548-0b672a495e18", "Price": 4380.9000, "PriceHtml": "4,380.90", "priceWithTax": 4380.90, "priceWithTaxHtml": "4,380.90", "RecommendedPrice": 4295.0000, "RecommendedPriceHtml": "4,295.00", "RecommendedPriceWithTax": 4295.00, "RecommendedPriceWithTaxHtml": "4,295.00", "HideWhenFull": false, "AllowMultipleSubscriptionPerEmail": false, "Capacity": 20, "Allocation": 0, "EventDateStart": "2025-03-10T09:00:00", "EventDateEnd": "2025-03-14T17:00:00", "taxRate": 0.0, "VolumeDiscount": [ { "Price": 4380.9000, "Quantity": 0 } ], "CreatedByMemberId": "0", "ItemCategories": [], "ItemCategoryIdList": [], "ItemTags": [], "Author": 0, "Author_Name": "", "Author_Url": "", "Item_Rating": 0, "Course": 9164, "Course_Name": "ACUCM w/ AUC - Administer Cisco Unified Comm. Manager and Unity Connection", "Course_Url": "/course/acucm-w-auc-administer-cisco-unified-comm-manager-unity-connection", "Location": "vILT", "ShowPageForSearchEngine": true, "MetaTitle": "", "SEOTitle": "", "MetaDescription": "", "CanonicalLink": "", "SocialMetaTags": "", "SeoPriority": 0.5, "EnableAMP": false, "AMPContent": "", "OpenGraphProperties": { "title": null, "type": null, "url": null, "locale": null, "image": null }, "ExternalId": 0, "Params": {} } ] }

Need to Request This Course On a Different Day?

LANTEC is very responsive to local client needs and unique or custom class demands. If you require a delivery date option for a class title on our schedule, please submit your specific request for immediate consideration. We can often accommodate countless additional courses NOT available on our public schedules, please inquire for personal assistance.
Want to schedule it?


DaJuana Alexander, McDonald's of SWLA

"This course was mind-opening. I will look at my approach differently now! Thanks!"