Outlook Level 2

Audience:

This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce you to organizing your mail, working with attachments, formatting message text, scheduling meetings, and responding to meeting invitations.

Prerequisites:

You will benefit most from this course if you have a basic knowledge of Outlook and plan to continue to become an Outlook expert.

Course Description:

Our Microsoft Outlook Level 2 course provides more advanced concepts and skills for Microsoft Outlook productivity: how to organize Outlook items, use advanced messaging properties, and collaborate with others.

Outline:

CHAPTER 1: ORGANIZING OUTLOOK
• Module A: Account management
• Module B: Using folders
• Module C: Categorizing items
• Module D: Searching and filtering
• Module E: Quick steps

CHAPTER 2: MANAGING YOUR MAIL
• Module A: Managing junk mail
• Module B: Using rules
• Module C: Cleaning up your mailbox

CHAPTER 3: ADVANCED EMAIL SETTINGS
• Module A: Message options
• Module B: Customizing message appearance

CHAPTER 4: NOTES AND JOURNAL ENTRIES
• Module A: Notes
• Module B: Using the Journal

CHAPTER 5: COLLABORATION
• Module A: Performing mail merges
• Module B: Sharing items
• Module C: Outlook integration