CompTIA A+ Certification Comprehensive: Exams 220-1101 and 220-1102

Audience:

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course maps to the CompTIA A+ Certification 220-1101 and 220-1102 certification exams.

Prerequisites:

To ensure your success in this course, you should have basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts.

Description:

instructor-led course, CompTIA A+ Certification Comprehensive: Exams 220-1101 and 220-1102, provides the basic knowledge needed to install, configure, and support computer software and implement networking. This includes: 

• Applying basic methodical troubleshooting skills as an IT technician
• Identifying motherboard and CPU components, installing or replacing them, and troubleshooting their functions
• Identifying power supply functions and connectors, installing them into a PC, and troubleshooting power issues
• Configuring BIOS/UEFI firmware, identifying and installing RAM, and troubleshooting memory issues
• Comparing internal and external expansion buses on a computer, installing internal cards, and identifying expansion cables and connectors
• Distinguishing between physical storage technologies, installing drives, and troubleshooting storage problems
• Connecting, configuring, and troubleshooting common input-output devices
• Describing common printing technologies, installing and maintaining printers, and troubleshooting printing issues
• Identifying client operating system features, installing Windows and application software, and working with scripts
• Managing and troubleshooting operating systems using built-in administrative tools, such as the Windows Control Panel, Windows Settings, and command-line utilities
• Describing network principles, network devices, and internet connection technologies
• Identifying and categorizing network cables and connectors
• Configuring and troubleshooting issues related to TCP/IP and other network protocols
• Describing common wireless networking standards and encryption methods
• Configuring and troubleshooting problems with Windows resource sharing and network connections
• Identifying and using virtualization technology and cloud computing services
• Identifying types of mobile devices and operating systems, and configuring and troubleshooting mobile devices
• Recognizing common cybersecurity threats and the security controls which are used to reduce risk
• Identifying and using security features built into operating systems, as well as security hardware and software used on workstations and networks
• Securing workstations and mobile devices against security risks, and troubleshooting common security issues such as malware infection
• Applying best practices in IT operations, including policies, documentation, ticketing systems, incident response, and data backups and recovery

This course maps to the CompTIA A+ Certification 220-1101 and 220-1102 certification exams.