This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.
Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles. Power Platform experience, especially in model-driven applications, is also recommended.
This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.
Upon completing this course, students will be able to demonstrate the following skills:
Configure advanced settings
Manage marketing content, templates, and integrations
Create and manage leads
Design and create marketing forms and pages
Create and manage segments
Set up and launch customer journeys
Create and manage events
Distribute and analyze surveys
Want to Take this Course on a Different Day?
LANTEC is very responsive to local client needs and unique or custom class demands. If you require a delivery date option for a class title on our schedule, please constact us. We can often accommodate countless additional courses NOT available on our public schedules, please inquire for personal assistance.